The Curious Engineer

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Kate Michel

learn.microsoft.com/en-us/archive/blogs/kamichel

Service Cloud for the Customer Obsessed

Software / engineering practiceMicrosoft blogsMSDN archive

’16’17’18’19’20’21’22’23’24’25’26
Posts
5 from 24 May 2016 to 2 Oct 2016
Posting
archived, read-only
Kind
personal blog
Feed
https://learn.microsoft.com/en-us/archive/blogs/kamichel/feed.xml

2016 5

  1. Building a Cognitive Customer Service Bot
  2. Customer Service Collaboration and Swarming
  3. Bringing Gamification to Customer Service
  4. Extending the Unified Service Desk: Co-Browse
  5. A New Blog for the Customer Obsessed