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M3 Sweatt's blog
learn.microsoft.com/en-us/archive/blogs/mthree
Thoughts on time, technology, products and services at Microsoft
- Posts
- 1,015 from 17 Sep 2005 to 26 Aug 2015
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- archived, read-only
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- personal blog
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- https://learn.microsoft.com/en-us/archive/blogs/mthree/feed.xml
2015 6
- Now available: Windows Key Shortcuts for Windows 10
- Be careful out there: Windows 10 upgrade scams
- Implications of Proposed Changes to Daylight Saving Time in the United States
- Oregon may repeal daylight saving time… in 2021
- Part two of the story around Leap Seconds and Windows: #NotY2K
- The story around Leap Seconds and Windows: It’s likely not Y2K
2014 5
- Windows Updates for New Russia Time Zones Now Available
- Update on Windows support for new Russian Time Zones
- Available now: August 2014 cumulative time zone update for Windows operating systems
- Available now: Update to support the new currency symbol for the Russian ruble in Windows
- My Own Accessibility Experience
2013 9
- ICANN Committee rejects dotless domain names, won't "pursue any additional studies"
- What I do at Microsoft: It's all about the customer
- Microsoft Account Gets More Secure with Two Factor Authorization
- If you can't trust Google's app store, how can you trust them for anything?
- What I read: Designing for Dependability in the Cloud
- RSS feed reader blues? Get your feed in Microsoft Outlook and Office 365
- One look at the future of computing from Microsoft, circa 2018-2023
- Consumers and Enterprise: every customer is a consumer
- Shuttle rides, waiting for meetings, and other places: articles and posts I've read
2012 13
- Your Questions: "What do you think about Windows 8? Which one should I get?"
- Advisory: October 2012 DST Cumulative Update for Windows operating systems
- Update: No immediate plans in Russia to return to Winter Time in 2012
- Advisory: Russia’s possible return to Winter Time in 2012
- Words to live by, literally: Charles McConathy on Staying Healthy
- Much ado about something (important): World IPv6 Launch 2012 is June 6
- Another look at the PC of tomorrow, in your pocket with Windows To Go
- It's Time To Spring Forward An Hour in the US and Canada: Daylight Saving Time Arrives Sunday
- Six months and Google finally acknowledges I'm me: the troubles with "real" identities
- Surviving TechReady 14 in Seattle 2012: A few helpful tips and hints
- Six months and Google still doesn't believe I'm me: the troubles with "real" identities
- What will the PC look like in five years? Here's one look at my son's possible Windows PC in 2016
- A past look at future tech: thoughts on the Windows PC of 2008 back in 2003... and 2012's in 2008
2011 37
- Three months now and Google insists I'm not me. The troubles with "real" identities and the latest 'nymwars'
- The time has come to move on… to Windows 7 (especially if you're still on Windows XP)
- Announcement: Late breaking 2011 time zone changes for Armenia and Ukraine (again)
- Google determines I'm not me: the troubles with "real" identities
- Posted: Information on preparations for daylight saving time changes and Microsoft Office 365
- Steve Jobs 1955 - 2011
- Changes to daylight saving time in Russia for 2011: third party resources & guidance
- Announcement: Microsoft webcasts on DST changes in Russia: Oct 3rd & 6th
- Microsofties: When it comes to Tweeting, be thoughtful
- Get Outlook 2010 SP1 for displaying two separate time zones in the Calendar
- Announcement: Microsoft webcast on daylight saving time changes in Russia
- New blog from the Windows team: Building Windows 8
- Google doesn't believe I'm me: the troubles with "real" identities
- Top 10 little known Microsoft facts
- Microsoft Previewing ‘Windows 8’
- Microsoft Bing and Xbox.com Support World IPv6 Day
- World IPv6 Day and Windows
- Announcements: Supporting the next version of the Internet with IPv6 SP1
- It's Time To Spring Forward An Hour in the US and Canada: Daylight Saving Time Arrives Sunday
- More thoughts on The Microsoft Garage Science Fair
- Heading to Microsoft TechReady 12 in Seattle? Check out my helpful hints and survival tips
- Satya Nadella: the new president in Microsoft's Server & Tools Business
- Dell showcases a new 10-inch Windows 7 tablet
- Microsoft's Bing increased U.S. market share to nearly 28 percent, up 6 percent
- Of interest: Ex-Microsoftie Brad Lovering joins Splunk in Seattle
- Post: Configuring IPv6 addresses on Windows 7 and Windows Server 2008
- Humour: A Fun Volkswagen Commercial featuring Darth Vader
- Bing to support the next generation of the Internet on World IPv6 Day
- With IPv6, where will you keep your 428 octillion Internet enabled devices?
- The Transition to IPv6 is not the End of the World. No, Really.
- Update available for Microsoft Office OneNote for Apple's iPhone, iPad and iOS
- Your questions: What the heck are you doing at Microsoft and what is CPE?
- Now available: Microsoft Office OneNote for Apple's iPhone, iPad and iOS
- Curious how to back up your PC? There are a few free options via Windows Live
- A favourite application: Microsoft XML Notepad 2007
- Announcement: Microsoft Security Advisory 2490606: Vulnerability in Graphics Rendering Engine Could Allow Remote Code Execution
- Announcement: security bulletin MS10-087 update for Microsoft Office
2010 51
- Announcement: Microsoft Windows December 2010 Updates to Daylight Saving Time and Time Zones
- Your questions: "Where do I go for help with my Windows Phone?" Here's a link
- Dude, where's my Windows Phone? Found it, with Windows Live
- Link: How to change your name on Facebook (well, we'll see)
- Wondering where to turn to contact Microsoft Customer Support?
- Just a thought on WikiLeaks, author Dan Brown and 256-bit encryption keys
- How to access your bookmarks on Windows Phone 7
- How to sync files like notes and tasks on your Windows Phone 7
- Looking for Windows Phone 7 apps? Try Bing Visual Search Gallery
- Moving from an iPhone to a new Windows Phone 7? Here are some tips
- Is that really an email from the EFPTS? Don't get caught buy a phishing attempt
- Of interest: Daylight Saving Time Issues with Alarms on Apple iPhones
- Problem with an app uninstall leads to a Microsoft Support's FixIt
- Remember: October 31 is Halloween, and the Office 2010 beta expires, too
- Up for auction: Halo's Master Chief costume for the Microsoft Giving Campaign 2010
- The Little BIG Things: 163 ways to pursue excellence by Tom Peters
- What's on your TV: cable, satellite or OTA + the Web?
- Do you have strong passwords on your devices? Here's what to consider
- When it comes to Tweeting, be thoughtful
- Andy Grove: On Innovation, Manufacturing
- Public Beta Now Available for Windows 7 and Windows Server 2008 R2 Service Pack 1
- Updated tips on buying a new PC
- Announcement: Microsoft Windows May 2010 Updates to Daylight Saving Time and Time Zones
- A few examples of how Microsoft product groups integrate the voice of customers into the development cycle
- Support and Information Resources for Microsoft's .NET Framework
- You learn something new each day. Today I found out about Learning Essentials for Microsoft Office
- Support options for FAST Enterprise Search
- Thinking about ditching cable TV? Steps to a more integrated entertainment experience with Windows and Xbox 360
- Going to Mix10 in Las Vegas? Check out my hints on surviving tradeshows and finding restaurants in Las Vegas
- It's Time To Spring Forward An Hour in the US and Canada: Daylight Saving Time Arrives Sunday
- 12 Apps & Services for Surviving Conference Season for iPhones… and Windows Phones
- Support for Fable: The Lost Chapters for the PC is not a lost chapter
- Support options for Engyro Product Connector for Microsoft Operations Manager 2005 and System Center Operations Manager 2007
- Your questions: With SAP and Microsoft partnering, where do I go for Duet support?
- Heading down to SXSW this year? Consider taking a travel power pack
- Blast from the past: Connectix Virtual PC
- Your questions: Windows Essential Business Server 2008 (EBS2008) was discontinued… what are my options?
- Your questions: What are the support options for Microsoft Robotics Developer Studio Concurrency and Coordination Runtime (CCR) and Decentralized Software Service (DSS) Toolkit 2008? (Whew!)
- Your questions: How do I get the latest Service Pack for Windows Vista?
- Your questions: "Will you answer questions on any Microsoft product? How long does Microsoft support their products?"
- Your questions: Beware the Ides of March, and Hotmail account hacks
- Reminder: Windows 7 RC Expires on June 1, 2010
- Webcast now available: Some of the changes made in the Microsoft Volume Licensing Service Center (VLSC)
- Tips & Tricks: How to deauthorize Apple iTunes on all computers associated with your account
- New Tablets, Slates, and Pads: oh, my. 2010 will be an interesting, touch-fueled year.
- How I work: No matter what anyone tells you, there’s still a bunch of paper in this digital world
- Our new Microsoft Signature PC arrives, and I like what wasn't included in the shipment
- My new Kindle DX with global wireless arrived today
- Announcement: Advance notice for MS10-002 Internet Explorer out-of-band release MS10-002 with Q&A Webcast
- Announcement: Security Advisory 979682 Released for Elevation of Privilege (EoP) vulnerability in the Windows kernel
- Surviving CES in Las Vegas: A few helpful hints
2009 118
- What's that over the Bellevue skyline, the Bat-signal? No, the Bing-signal
- Favourite past posts with more on Christmas poems, Bill Gates and buying a new PC
- Announcement: Microsoft Windows OS hotfix for Bangladesh 2009/2010 daylight saving time
- A bit about BitLocker today on the Windows Team Blog
- Black is not the new Blue this season: more on “Black Screen” issues and the Microsoft November Security Updates
- Announcement: Hotfix for Microsoft Windows OS releases available for Fiji 2009/2010 Daylight Saving Time
- Announcement: Microsoft Windows December 2009 Updates to Daylight Saving Time and Time Zones
- How to make an impact at Thanksgiving, even if you're not Bill Gates
- Your questions: "What do people read on your blog?" Stuff about Time, Bill Gates, Kids and shopping for a new PC. Here are some of the most popular posts.
- Things seen around Microsoft (and perhaps your college campus?): a fractal panda
- Your questions: "Will Office 2003 work with Windows 7?"
- Dell's new Inspiron Zino HD: ZDNet says it's "Dell's answer to Apple's Mac mini."
- Your questions: Common questions about upgrading to Windows 7
- "I'm a PC and Windows 7 was my idea." Perhaps, but the look-and-feel of Windows 7 was done in Redmond
- When it comes to PC security, don't be a victim... be a participant in your own rescue. Windows 7 can help, too.
- Winners from the Windows 7 72-Hour Film Festival
- From Windows 7 to working with product groups customer satisfaction
- Gizmodo offers a look at several Windows 7 Launch Parties
- Microsoft Giving Campaign: a couple of auction items generating interest arrived today (on Windows 7 GA-Day)
- Windows 7 available today, Kylie gets a new PC and other musings from GA-Day
- One more item for the Microsoft Giving Campaign: Adam Koford's LOL Cats "Extra Leafy Edition"
- Visual Studio 2010 and .NET Framework 4 Deliver Beta 2 in Final Stretch to March 22 Launch
- A couple of choice items benefitting the Microsoft Giving Campaign this year
- Wonder what's up at the Microsoft Giving Campaign? Here's a look at few auction items generating interest
- Who's tweeting what on Twitter? A few of my favourite recent tweets
- Twitter: it's more than people talking about themselves (well, maybe not ;). It's a real resource.
- The Microsoft Giving Campaign kicks off!
- My Windows 7 Party Pack Arrives
- Free download: Microsoft Security Essentials suite available now
- Announcement: New Xbox 360 Elite $50 rebate for U.S. customers 'til October 5, 2009
- Announcement: Updated Microsoft's Support Policy for Daylight Saving Time & Time Zone Updates
- Of interest: NetworkWorld with 5 Reasons Macs Can't Claim They're Better than Windows 7: the debates will continue
- It's nearly back to school time: here's info on buying a new PC
- Of interest: Aussie NSW secondary school students were the first in the world to use Microsoft's Windows 7
- Windows 7 flying high in the skies above Redmond
- Ed Bott offers up his update to the Windows 7 upgrade chart in Walt Mossberg's blog
- Windows 7 RTM Available Today for MSDN & TechNet Subscribers
- Be careful: Why getting Windows 7 "RTM" today can be like a box of chocolates
- Advisory: Information on changes coming to First Run in Internet Explorer 8
- Just ahead of Windows 7, Windows Home Server Power Pack 3 BETA is now available
- Of interest for IT Professionals: Internet Explorer 8 via Windows Server Update Services (WSUS) coming in August 2009
- Your questions: what do I like about Windows 7? Hardware home pages with Device Stage
- The latest Microsoft "Laptop Hunters" commercial: all it's missing is a puppy
- Thoughts on potential competitors, new technology, and a new Windows division President
- Your questions: what do I like about Windows 7? Windows Easy Transfer for migrating your life to a new PC
- Preview: Windows 7 Application Compatibility Roundtable Springboard Series Discussion Highlights
- Announcement: Microsoft Security Essentials Beta now available
- Of interest: Windows Home Server for Home Office and Small Office
- Coming this Thursday, 6/18: June Chat with the Internet Explorer team at 10AM Pacific
- Of interest: Blog post on Windows 7 for Europe
- Software and Hardware partners: ready for Windows 7? Be sure to get Ready. Set. 7
- It's official: Steve Guggenheimer announces that Windows 7 arrives in stores October 22
- Windows 7 Coming October 22
- Want to know more about Bing? Live webcast on June 1, 2009 @10:00AM Pacific Daylight Time
- Video of the new Zune HD in action, courtesy of Gizmodo
- Now available: SP2 for Windows Vista and Windows Server 2008 on WU and the Microsoft Download Center
- Thinking about downloading SP2 for Windows Vista or Windows Server 2008? Please download it from a trusted source!
- Get ready: New Acer Aspire Windows Home Server appears on Amazon in the States
- Advisory: Important Information on SharePoint Server 2007 Service Pack 2
- Videos: Steve Ballmer and Bill Gates speak at the Microsoft CEO Summit 2009
- Your questions: what do I like about Windows 7? HomeGroup for managing your home network
- Your questions: what do I like about Windows 7? Yes, HomeGroup and Play To are nice, but codec support is a quiet wonder
- The latest Microsoft "Laptop Hunters" commercial: "I'm a PC and I got exactly what I wanted."
- Thinking about joining a new club? Take a look at the Windows Clubhouse
- Video: Migrating from Windows XP to Windows 7 using the User State Migration Tool
- Windows 7 Release Candidate now available, with more info on what's new in the RC, MED-V, and improved SSD support
- Personal documentary from Microsoft writer makes an impression
- Download Windows 7 RC from a trusted source – via Microsoft –and avoid peer to Peer and save yourself the security risk
- Your questions: How do I import my contacts and mail from Thunderbird into Microsoft Outlook?
- Windows 7 Release Candidate (RC) on track for April 30 for MSDN & TechNet subscribers, May 5 for public availability
- Thinking about the next public release of Windows 7, Digital TV, End to End Trust and more of what I've read
- Need DTV transition help? Zenith provides Help Guides for Last Mile of the Digital TV Transition
- Your questions: I've lost my Hotmail password: what should I do?
- Thinking about preparing for Windows 7? I'm thinking it's time for a new hard disk
- Thinking about the Windows 7 upgrade experience, have you backed up your files lately?
- The latest Microsoft Windows commercial: "I'm a PC because I'm picky."
- Links to Microsoft Windows Live support pages and team blogs
- Your questions: How I Work at Microsoft
- More info on how to protect your PC from the Conficker worm
- Protect yourself from the Conficker computer worm
- Video: Bill Gates on the importance of DreamSpark and the student community, courtesy of Max Zuckerman at Channel 8
- Why do I need IPv6? Where can I learn from Microsoft about IPv6 for Windows? (Your questions on IPv6)
- Accessing the Internet at a cafe? See these tips for working securely from wireless hotspots
- Going to Mix09 in Las Vegas? Check out my helpful hints on surviving tradeshows and finding restaurants in Las Vegas
- The Microsoft 2019 video, good presentation skills, and NASA junkie Kevin Schofield speaks at Convergence
- John Dvorak's Second Opinion on Microsoft's business model needs a third opinion: Yours
- Sunday marks the arrival of Daylight Saving Time in the US and Canada
- Kindle books on your iPhone? Sure, but the library is so much cheaper.
- Solved: Word Completion on the AT&T Fuze
- Being foolish about customer and partner satisfaction at Microsoft
- Your questions: thinking about computer security and your family PC
- Do you have advice for President Obama on the 2009 digital television (DTV) transition? He's listening…
- Windows Mobile My Phone (no, it's not "MyPhone") beta site debuts. Sign up soon available soon?
- Jon DeVaan provides an update on UAC and security in Windows 7... and switches banks
- How do I change the power option settings for Start button in Windows Vista?
- My life as a customer, part 2: Three red lights flash on my Xbox 360 Ring of Light (again!) RROD much?
- My life as a customer: this week, it's about cable television… and more than the 2009 DTV move
- Concerned about online privacy? So is Microsoft's Peter Cullen. Actually, it's his job.
- Curious about the next Microsoft Windows 7 beta or release date?
- Of interest: House defeats (and then approves) bill to postpone the digital television transition. Consumer feedback much?
- Announcement: Internet Explorer 8 release candidate is now available online
- Coming up in February: Mark Russinovich on the Springboard Series discussing the beta of Windows 7
- Of interest: Screencasts covering the features in Windows 7
- How to make Deviled Egg Salad
- Get yours now, they're going fast: Windows 7 Beta general availability ends on February 10, 2009
- I agree with CNET News: I can't get enough of Windows 7
- Advisory: Concerned about the Conficker worm? Run the Microsoft Windows Malicious Software Removal Tool
- Your questions: what do I like about Windows 7? The Taskbar, saving me time (and money ;)
- Did you win One Million Euros in a Microsoft Lottery? Think again: it's a phishing attempt
- Your questions: what do I like about Windows 7? For starters, I add Windows Live Apps
- The Times asks "Windows 7 for a small world?" IMO, so far, so good on everything I've installed it on
- Your questions: How to easily set up a dual boot system for Windows 7
- Announcement: Unlimited Windows 7 Beta downloads for the next two weeks, plus info on an update for Media Center in Win7
- Your questions: Where do I get the beta versions of Windows 7, Windows Server 2008 and Internet Explorer 8?
- Obama's team requests to postpone transition: I mean the digital TV transition on Feb 17, 2009.
- CES 2009 in Vegas: Coverage of the keynote from Robbie Bach and Steve Ballmer with Windows 7 Beta announced
- The new year rings in another bonus: a rise in bogus electronic greeting cards
- Surviving CES in Las Vegas: A few helpful hints (reprised)
2008 207
- Advisory: 30GB Zune issues noted today, related to time and the leap year
- Happy Boxing Day: A few of my favourite MSDN Links for you
- Apologies for my ode on the Day Before Christmas
- The snow sticks through the weekend, so we built a huge snowman
- PC World and the Washington Post noticed Microsoft Answers today
- Of interest: Majel Barrett of Star Trek fame passed away today
- We're snowed in… but I will be at most of my meetings thanks to Unified Communications
- "What kind of a computer should I buy?" with suggestions from Tony Hoffman of PC Magazine
- Announcements: the kick-off of Microsoft Answers beta, courtesy of Chris Kilbourn
- Of interest: Sending Techmamas links and info on Windows Live Wave 3 Launch
- My life as a customer: sending off our Microsoft Zune for warranty repairs today
- Of interest: Give a little, do what you can
- From a friend: a suitable short movie on wisdom
- Your questions: What kind of a computer should I buy? (updated for Fall 2008)
- CNET: Rick Broida on tracking price drops with ShoppingNotes.com and via RSS feeds
- Netbooks, Live Cashback and rebates: helping the economy one gadget at a time
- +1: Hugh MacLeod is a Comic Genius
- Joe Wilcox's post: Microsoft, Give Thanks
- Reprising a past post on Being Thankful
- If someone says "that's impossible"…
- Watching the Windows 7 keynotes at WinHEC… all from the comfort of my home office
- Advisory: Office for Mac 12.1.4 Fixes Entourage Meeting Invite Issue
- Just sleep in: Swedish researchers find Daylight saving time, erratic sleep schedules could affect your health
- Attention, most of North America: make sure you Fall Back this weekend as daylight saving time comes to an end
- Opinion: Windows 7 "could make using a PC meaningfully more pleasant"
- It's two… no, three blogs in one: the new Windows Blog
- Video: CNET's Ina Fried and Kara Tsuboi on the epicurean appeal of Microsoft Windows 7
- Daylight saving time ends this weekend in much of North America, provides an extra hour of sleep
- Windows Vista, Windows 7, conferences and other things taking up my time
- Advisory: Late breaking daylight saving time changes in Argentina (again) for 2008-2009
- Do Australians approve of the changes to daylight saving time down under? Apparently so
- What time is it Down Under? Daylight Saving Time comes to much of Australia on October 5
- Handling customer technical questions should not be like the Sunday funnies
- NBC Video Direct restores world order at home, saves my bacon
- Your questions: I can't find Form Fill in Live Toolbar beta. Where can I find it?
- Windows 7 pre-beta bits and more for PDC 2008 attendees
- A badge of your very own: I'm a PC
- I see a new licensing fee coming my way: the Minox DCC Leica M3 Plus
- Steve Ballmer has posted his own ‘I am a PC’ video clip
- Of interest: New 'Life without Walls' Wallpapers for your PC... or Mac
- When your name has a number in it, people assume you might be a computer. Now, I am a PC.
- Life in Windows: Rumours of "hitting M3" doesn't mean that I have any nasty bruises
- Watching the water level drop
- Of interest: Quick Photosynth of Lake Washington
- Dude, I'm returning a Dell: the hard drive failed on our new PC
- Advisory: Updates to the Microsoft Daylight Saving Time Help and Support Center
- Best Buy Revisited: Buying a PC at retail isn't as bad as I first found
- New Links to Microsoft and Windows Vista videos online, including hires for new spot from Bill Gates and Jerry Seinfeld
- First Commercial with Bill Gates and Jerry Seinfeld airs today
- 'Congratulations' but you're not really at our most elite membership level...
- Mythbusters on RFID (not) and other items I've recently read
- Success: I have Windows Mobile 6.1 update on my AT&T Tilt
- Says Geek Squad: "[our] agents have one thing over Apple and Microsoft engineers. We spend most of the day talking to people."
- Talk to Mark Russinovich via the Springboard Series on September 24th
- AT&T HTC Tilt Windows Mobile 6.1 update now available
- Get an ecard today? Watch out for malware, viruses and poor spelling
- Coffee and breakfast without the Musak
- My baker's dozen of recent, interesting MSDN blogs posts (082208)
- Gizmodo: AIM for Windows Mobile now available
- Of interest: Jerry Seinfeld reportedly in Microsoft's new ad campaign
- It's more than iPods and iTunes: BusinessWeek on Dell's effort to spur on the digital entertainment market
- New: Jon DeVaan and Steven Sinofsky kick off the Engineering Windows 7 blog
- Jim Goldman: Netflix 'goes dark' today for some, but the company responded well
- Smart planning: Turkey considers a move to DST, but with a two year ramp period
- Mac vs. PC laptops: Yeah, right, they're more than twice as much
- Available now: the latest Daylight Saving Time & Time Zone update for Windows
- Running into issues with an update to Windows XP SP3? There's free help available
- Apple, Microsoft, Imagine Cup winners and lots of other news in the reading pile last week
- Businessweek: Cloud Computing changes everything
- On Midori, Forrester, and my favourite recent MSDN Blog posts
- del.icio.us is now truly Delicious
- Of interest: Windows Live OneCare security suite to be included with many new PCs
- It's an illusion: I've just found more time to blog via Windows Mobile
- Anticipate your customer's needs, eliminate inconveniences
- Microsoft Security Advisory (956187): Increased threat for DNS spoofing vulnerability, and what you should do
- AllThingsD: Apple Extends iPhone Lines Additional 2 Hours
- New from Windows Live: Search and Give, benefiting schools and charitable organizations
- At TR7 with some down time? Consider a trip to Bainbridge Island
- More on Mojave: new site online
- Advisory: New Daylight Saving Time and Time Zone updates available for Windows
- Post a few more signs
- Randy Pausch, "last lecture" prof passes away
- Your questions: Assistive technologies for speech to text, voice recognition?
- New on the Download Center: Microsoft Office Outlook Connector 12.1 Beta
- Of interest for bloggers: adCenter Analytics
- Windows Mojave effort noted on CNET
- Kevin Johnson to leave Microsoft
- The Times' Practical Mac guys and their cool iPhone apps
- Your questions: How do I install ring tones on a Windows Mobile Phone?
- Of interest: Windows Vista Compatibility Center launched
- Microsoft partners with Netflix on Xbox Live (msnbc.com)
- Advisory for ZoneAlarm customers with Microsoft Update KB951748 (MS08-037)
- Coming Monday? Sony teases for Centrino 2 notebooks (Electronista)
- The Ying and Yang of getting a new iPhone
- A look at Gates' last day (courtesy of the BBC)
- Zune in School in Missouri, New Mexico
- A look at Bill Gates' "last day" at Microsoft
- Seth Godin on treating customers right
- Diversify Your Backups to Prepare for a Data Disaster (MSN Tech & Gadgets)
- New Xbox 360 license transfer tool now available
- Quick list: Command-line access to Windows Vista tools
- Analysis: Gartner says 1 billion PCs in use today, 2B by 2014
- Bill Veghte posts "An Update on the Windows Roadmap"
- Of interest: More money for Windows advertising and image
- Your questions: "How do I make Internet Explorer my default web browser?"
- A USB smart drive is more than just a memory fob... especially when it saves my (email) bacon
- Of interest: HP to Open New US Service and Support Centers
- Your questions: "Are computer manufacturers charging for "downgrades" to Windows XP?"
- Of interest: Stories of Real People at Microsoft
- Katie Couric asks: Are you satisfied? Apparently, the answer is yes for US Consumers
- PC hardware failing? Repair may not be an offered option
- VentureBeat Interview with Robbie Bach on Zune
- Highlights from TechEd 2008 in Orlando
- Drawing on a Napkin: Next-Gen PC Design Competition Winners
- HP MediaSmart Connect now available for HDTV
- The facts about the future of Windows XP
- Your questions: Where's the best place to look online for support on Microsoft products?
- Upcoming Interactive Webcast: Mark Russinovich on Windows Vista security 6/18/08
- More info on Windows XP support, downgrades from Windows Vista
- PC World's 100 Best Products of the Year on MSN Tech & Gadgets
- Next year's science fair project for the kids: a home-made multi-touch Surface, and what else I've read this past week
- Bill Gates and Steve Ballmer demo Preview Windows 7, multi-touch at D6 conference
- Steven Sinofsky speaks with CNET's Ina Fried about Windows 7
- Advisory: Changes to Daylight Saving Time in Morocco and Pakistan on June 1, 2008
- Your questions: "My lap top speakers are not working... any ideas?"
- Windows Home Server DIY: Borg Cube (too much)
- Live Search Books and Academic projects winding down
- News: Microsoft Office to get ODF, PDF support
- Bill Gates makes a VR presentation in KL
- Gizmodo says Microsoft Mediaroom IPTV "is way better than cable or satellite"
- Microsoft and Yahoo! again in the news, "to explore and pursue alternatives"
- It's a gorgeous day and I'm going home... but here's what I've read ;)
- Conde Nast buys Ars Technica (CNET News)
- Bill Gates demos the Touch Wall to CEOs, plus video clip
- Windows XP Service Pack 3 (SP3) available on Windows Update
- Today's advice: Stay home when you're sick
- Microsoft says it withdraws offer for Yahoo (MSN Money)
- TweakRAM for Windows free today
- Windows XP Service Pack 3 via Windows Update Delayed
- Microsoft spills the beans on COFEE at law-enforcement conference
- Of interest: Dell joins Lenovo in allowing customers to 'downgrade' to Windows XP
- Microsoft Office Labs launches today
- Deploying Vista: More with Mark Russinovich on Springboard Live
- PC problems: Upgrade or buy a new one? Suggestions from the Seattle Times
- Engadget notices Fujitsu's new F-A50 all-in-one PC
- Windows XP SP3 Released to PC Manufacturers, System Builders
- Another look at the year 2038 problem
- Safari: an update on managing Apple Software Update items
- Friday Humour: not-so-obvious M3 links on the Internet
- No, that's Albany as in the subscription service beta, not upstate New York
- No Safari option for me on Apple Software Update
- Jumping through hoops even for the youngest of customers
- ZD eSeminar for SMBs on Migrating to Vista
- There's is a connection between end-of-the-week meetings, Ego and Dr. Oz (what a collection)
- Windows XP Home for ULCPCs available until 2010
- Microsoft vs. Apple: Who patches zero-day vulnerabilities faster? The Swiss chime in with an answer
- Daylight Saving Time ends soon across Australia... and they have their own mascot for the change
- Your questions: "What's going on in Iraq next week on daylight saving time?"
- Halo 3 Heroic Map Pack Now Available on Xbox Live for Free
- Connecting customers with product teams, via Microsoft Connect
- Your questions: is there free support for Windows Vista SP1 installation? In a word, yes
- Speak Your Mind: Dynamics hears the voice of the customer, with video, too
- Hearing the voice of the customer: learning how to listen and respond
- Sony offers customers a way to "opt out" of trial ware and applications on new TZ notebook PCs for free
- Your questions: "How do I get the new Service Pack for Windows Vista?"
- It's really official: Windows Vista SP1 Available on Windows Update
- Unsolicited business proposals to Microsoft: there is a way
- It's official: Vista SP1 to be available tomorrow (Tuesday, March 18)
- The fine art of complaining
- Dell's CIO on improving customer service
- Get some satisfaction: article notes that "complaints can pay off with several basic steps"
- Your questions: "How do I get updates to DST and time zone updates and alerts?"
- Turning up the volume... on blog comments
- Steve Ballmer and Guy Kawasaki live at Mix08, with links to the video to prove it
- It's Time To Spring Forward An Hour in the US and Canada: Daylight Saving Time Arrives Sunday
- Guitarist Jeff Healey Dies at 41 - MSN Music News
- Leap year programming questions
- Of interest: Forbes coverage of the Microsoft-Yahoo! saga
- Is the Microsoft Wireless Entertainment Desktop 8000 too much? It depends...
- Zunes as seen by a child: "They're a type of iPod... just bigger"
- It's real: the Netflix survey to gauge interest in streaming movies via Xbox Live
- Windows Vista SP1 Update now available to MSDN, TechNet subscribers, with download links
- PC Magazine: Phony e-card site serves up malware
- "You got to know when to hold 'em..." and what to fold into great customer service systems
- Microsoft's Danger-ous purchase
- Friday Link: Fox's 10 Best Super Bowl commercials
- How long will it take to feed 25 million pages through an ADF? Live Search Books at the British Library
- Seven Years and Seven Habits...
- Your questions: "when should I use Sleep and Hibernate modes on Windows?"
- News: Dell closes all of their retail stores
- News: Nanotech may improve battery life 10x
- Of interest: Windows Vista isn't just blue, it now comes in (red)
- Your questions: "what's the next craft project with your kids?" In a word, it's RetroDog
- Windows Home Server is a "top pick" at CES (BusinessWeek)
- What I've read this week (through 011508)
- Forget Y2K, DST and Time Zones: this weekend, it's the Y2.038K bug
- Windows Vista Service Pack 1 RC Refresh is publicly available. Should you install it? Depends.
- The transition to digital TV will be promoted (and televised) in the States
- News: Jeff Raikes announces his retirement
- Of interest: Bill Gates interviewed on Gizmodo
- Intel's Paul Otellini keynote at CES, videos and all
- Back to the Future: a look at Bill Gates' last day at the office
- Gates shows off 15 new 'fashion computers' as CES
- The customer experience is one reason for Amazon.com's success
- CES 2008: Getting around Las Vegas on the Media Center Express
- Bill Gates CES 2008 Keynote will be available live, online
- Of interest: Travel with your spare lithium batteries in your carry-on bags
2007 247
- Windows Vista and Windows Live videos... on YouTube
- $2 per month and other reasons why I'm leaving Blockbuster for Netflix
- Happy holidays
- An unexpected letter from Santa Claus at the North Pole just arrived
- Your questions: "How should I back up my new Windows Vista computer?"
- Microsoft joins the AIA on Accessibility Efforts
- Article: Holiday customer service from the service workers point of view
- Your questions: Is there an update for Windows Mobile devices for the new time zone in Venezuela?
- CNET on sleep disorders and standby issues in Windows
- "Mommy, Why is there a Server in my House?"
- Cybercrime: Mercury News on Ghosts in the Browser: Protecting yourself online
- Coming December 11: The Windows Cumulative DST & TZ Update for 2008
- Snowing in Seattle
- Bringo, GetHuman offer ways to avoid phone tree hell
- Venezuela's time zone shifts at 3:00AM on December 9, news reports say
- HP MediaSmart EX475 Windows Home Server review
- Your questions: What's the difference between a Windows PC and the new Windows Home Server?
- Slate: how to get a refund on Amazon and other helpful customer service info
- News: Venezuela to change to a new time zone on December 9
- Your questions: "How do I archive mail in Microsoft Outlook?"
- Turning down the spam comments on my blog
- My next PC may be an all-in-one from Dell, not Apple
- Cool Zune Art: Zune Originals: Interview with Chris Stephenson
- Of interest: Growth at Microsoft main campus in the Times
- Windows Home Server launches with new HP hardware
- Your questions: How should I manage my home network to keep it safe?
- Don't Forget" Daylight Saving Time change "fall back" for N America tonite at 1:59:59AM
- Make sure you "Fall Back" next week: Windows Mobile and Daylight Saving Time
- Sometimes, you should fire your customer
- Reports of a future Xbox 360 with HD-DVD on-board surface in Oz
- Of interest: Halo Movie clips and more on MSN
- Max paints again to benefit the Microsoft Giving Campaign
- Your questions: "How do I report people who illegally download software?"
- What I've read: Catching up with more posts from the reading pile
- Of interest: Sputnik at 50
- Massive exclusive Halo 3 package on eBay signed by Bill Gates and J Allard
- Of interest: Local news and blogs provide details on new Zunes
- Your questions: What is the new Microsoft Office Live?
- Poor Customer Service Ethics is more than just Outsourcing, it's a lack of understanding the customer's needs
- Your questions: How do you remove email addresses that automatically come up when you type in a name in Outlook? Or Entourage?
- Of interest: CNET News coverage of D-Day for 'Halo 3' launch
- Technical "Deep-Dive" LiveMeeting today on DST and Time Zones
- Venezuela will move clocks in December, 2007... and you can test the change today in Windows
- A few Microsoft DST and Time Zone Blog Posts
- Update on DST changes in Venezuela: time goes back on September 24th
- News: EU court dismisses Microsoft appeal
- How to: Videos on daylight saving time preparations for Microsoft products
- Thanks for the (Webcast) memories... on daylight saving time and time zones
- Upcoming Webcast for daylight saving time changes in 2007
- Update on DST changes in Venezuela... this September?
- Time is a precious thing. Never waste it.
- News: Windows Vista Service Pack 1 Beta coming soon; new Windows Updates improvements available now
- FYI: new scams featuring the IRS logo to get your PII
- Your questions: how does the AT&T 8525 PPC phone compare to the Apple iPhone?
- Old news: Free Retrofit for Xbox 360 Wireless Racing Wheel
- News: Acer to buy Gateway
- Seattle Times' article on the post-Gates era, plus ThinkWeek and the need for "more cowbell"
- What I've read this week... er, this past month
- Helpful tips and links on managing e-mail in Outlook, courtesy of the Crabby Office Lady
- Of interest: Windows Live on Nokia mobile phones
- Of interest: Live Labs' Photosynth images from the latest Endeavour Space Shuttle mission
- MTV loses its Urge, enthusiastic for Rhapsody
- New Apple iMac cabling, PC cable messes and solutions, part two
- Xbox 360 repairs are complete: our first unit comes home
- The Apple iMac vs. Windows PC cable mess: what's real?
- Your DST Questions: Will update KB 933360 be released for WSUS deployment as an Update Rollup?
- The Customer Experience is Not a Commodity
- ACSI report: Apple's customer satisfaction falls nearly 5 percent; Microsoft fell, too
- Of interest: Guy Kawasaki's Visit to Trek Bikes
- Some laser printers shouldn't be used in a closed area, study says
- Seth Godin (briefly) on the 'it' retailer: The Apple Store
- Make your customers feel like they are your top priority
- "Don't just bring me a problem..." Get solutions too through Windows Problem Reports and Solutions
- Yes, there is $10 DSL... but "the user experience is not... really state of the art"
- Xbox 360 #2 is going in for repairs
- How to reset the display settings of the Xbox 360 console
- Of interest: a new blog on the perfect customer experience
- Windows Live SkyDrive open beta announced today
- You can grow or buy: Blockbuster is buying Movielink for digital movie downloads
- Studios leaking torrents of an upcoming sitcom: what does Anne Sweeney think about this?
- Windows Vista, Windows XP Service Pack Previews Released, and I'm looking forward to both
- Of interest: Virgin America kicks off their business in the States
- MCP asks: Will you upgrade to Vista or are you waiting for "Windows 7"?
- It's official: Microsoft lowers the retail price on Xbox 360 consoles
- Links: Navy's Blue Angels flying over Seattle for Seafair
- Of interest: Now request available hotfixes for KB articles via the web... no phone calls required
- Seattle Times: a look at some of the best and worst in customer service
- InsideMicrosoft speculates on a drop in the street prices on the Xbox 360 in the States
- HBR on Companies and the Customers Who Hate Them
- Of interest: ZDNet's Mary Jo Foley talked with Satya Nadella about Windows Live Search
- Seth Godin's talk at Google on "All Marketers are Liars"
- Marc Benioff says "The enemy of my enemy is my friend. That makes Google my best friend."
- Article: PC World on Best Products for Streaming Audio and Video
- Facebook is fixed... well, my profile, at least
- Friday Humour: Spinal Tap's set from Live Earth
- Of interest: Xbox 360 HD DVD Player Moves to $179, plus free HD DVDs... is that enough?
- Your questions: "What are some recommended strategies for managing email with Outlook?"
- Xbox interactive agent available 24/7
- My Xbox 360 is on the way to the repair facility
- Your questions: "Is there a good Microsoft Bluetooth mouse that will work with the Mac?"
- More greeting ecard spam and what to do about it
- Press coverage on Microsoft Windows 7 (internal name) "due in 3 years"
- I found (the hard way) that numbers are invalid characters on Facebook
- Jon Udell considers the limits of the question "How do you know this person?"
- Brian Krebs reports on the rise in bogus electronic greeting cards
- Your questions: How do I run Windows XP compatible applications on Windows Vista?
- Kevin Turner: "make it habitual to take care of customers"
- Connecting an HP scanner with Windows Vista is much easier than with Windows XP
- Had a Customer Service Nightmare? Tell 20/20 and ABC News all about it...
- Browser and client-based versions of Live Search for Mobile
- Spiceworks IT Desktop now on Windows Vista
- Your questions: "What do you think about the Xbox 360 warranty extension?"
- Of interest: Sprint cancels contracts for excessive customer service calls, roaming
- Wireless Internet connections using the AT&T Cingular 8525 as a modem
- What's I've Read (a brief list) 062907
- Thoughts on supporting the new online generation: "they're just different"
- Link: Guy Kawasaki on Customer Service
- Customer service: It's hard to get to 'wow' let alone talk about it
- Your questions: What are the best notebook PCs for under $1,000?
- There's a good chance your next computer will be a notebook
- Your questions: What kind of a computer should I buy?
- Of interest: article in the weekend Times, "Remembering Dad"
- Keep the Microsoft Malicious Software Removal Tool handy
- Article & Video: BusinessWeek on "Customer Service Champions"
- $25,000 Home Office Makeover courtesy of Vern Yip, Microsoft and HP
- Accenture Study: Lots of Customer Service Problems in Consumer Technology
- TechNet article: Mark Russinovich on Windows Vista User Account Control
- Of interest: Windows Home Server release candidate released
- Post report: Vista limits choices, when others say we have too many
- Accenture reports that customers hate automated systems
- Article: Building Customer Relations by Listening
- Readers respond to InfoWeek's question: "Does Customer Service Still Exist?"
- Annoyed by Vista's User Account Control? Gartner's advice on deploying UAC
- Good Customer Service is Sooooo Easy... Not
- Blogger compares an Apple Mac Plus to an AMD DualCore PC
- Your questions: How do I get a Vista installation DVD if I purchased a Windows Anytime Upgrade?
- Of interest: MSN Search on Internet taxes
- Good or bad customer service? Just tell Tom @ InfoWeek
- TBR Report: Gateway exceeds customer expectations, "higher perception of customer service"
- Friday Humour: a comparison of iTunes old and new audio formats
- Links & clips: Bill Gates and Steve Jobs at D5 this week
- Imagination Station, Milan, Playtable: by any other name, Microsoft Surface announced today
- Guy Kawasaki on the upcoming Launch: Silicon Valley 2007 Conference
- Your questions: How can I contact Microsoft Customer Service?
- Bill and Steve (Jobs) together at D5: will we see an Apple TV Ad brought to life?
- Of interest: Congress considers new Internet taxes this year
- IPTV, Media Centre, VOD rumours... oh my
- The great US digital television migration starts on February 17, 2009
- Accenture on a (sometimes misleading) positive perception of customer service
- Seattle Times blog on Microsoft, and aligning around opportunities
- ASCI customer satisfaction survey results online, for phones, computers and much more
- Lucky Lindy would have made a great programme manager
- The "Great HD Shoot Out" review picks the Canon HV20 as top HD camcorder
- Mary Jo Foley: Ten lessons the Xbox Team can teach the rest of Microsoft
- Your questions: "What is going on? aQuantive... sounds like a Silicon Valley deal."
- News: HP Garage now officially an historic place
- "Thank you for your visit" could mean you're curious or just gullible
- It's all about the customer: we have plenty of room to improve
- Customers with Vista beta and RC: Preview versions expire on May 31, 2007
- A last migration to Vista, starting with Windows Easy Transfer
- Customer Satisfaction Breakdown: JetBlue's David Neeleman is out
- MTV Networks on the SharePoint Customer Evidence Site
- J Allard’s bio page is temporarily unavailable
- Blog: Are great strategic thinkers born or made?
- CNET on the challenges of trial and bundled software on a new PC
- Xerox' customer focus and interaction (BusinessWeek)
- Your questions: What's the best way to shutdown a Zune and maintain battery life?
- Your questions: how do I edit video on my computer?
- BusinessWeek's Wildstrom says the Sansa Connect is slick
- Apple announces "one to one" personal Mac training at the Apple Store
- Gordon Bell and MyLifeBits in Levy's article "This Is Your Life, Every Bit of It!"
- CNET interview with Ray Ozzie and his "quiet revolution at Microsoft"
- Perspectives on the transition to TV in the US, from analog to digital in 2009
- Your questions: has Vista lived up to the expectations for end users?
- Your questions: on Apple vs. Microsoft, Google's impact... and Zune
- Laptop caution: coffee isn't the only thing that may burn your lap
- Your questions: "have you noticed a change at Microsoft with Bill Gates' move to part-time?"
- PCs that barely resemble PCs: PC Design Contest 2007 winners
- Your questions: "what type of camcorder should I buy?"
- Live search, New York to London: "Ya can't get there from here"
- Your questions: "What's the corporate culture like at Microsoft?"
- Dell's EC280 is an answer to the Apple Mac mini... but only if you live in China
- Have it your way: Dell makes Windows Vista and Windows XP available
- Returning from SoCal, back in sunny Seattle
- Thoughts on the new Apple TV (seeing it live with iTunes) and Xbox 360
- .ani exploit via e-mail: you'd think hackers would know how to spell 'Britney Spears'
- Quick note for consumers on security: turn on Automatic Updates
- Your questions: Tech & Gadgets asks "Is your digital photo collection under control?"
- Apple-EMI deal announced, but no Beatles catalogue on-line yet
- Your questions: How I Work at the office
- Your questions: how do I connect an Xbox 360 to my Windows PC?
- Now available: 180 day Trial Version SharePoint Server 2007 for Search
- Remember: April 1st is not this year's daylight saving time 'spring forward' date
- Your questions: Who do you work with in COSD at Microsoft?
- BBC reports: the new Xbox 360 Elite, coming in April '07
- Your questions: which software applications work with Windows Vista?
- PC World's "35 Things Every PC User Should Know" and other Windows Tips
- Thoughts on Microsoft Search and the big News/NBC Web Video deals
- Your questions: What are the numbers on your blog? How about ninemillion.org?
- DST Support Central in Redmond, Day 5 - closing down
- Breakfast in Redmond for DST Support Central staff, Day 4
- It's 2:00... no, make that 3:00 AM Pacific Daylight Time
- DST Support Central in Redmond, Day 3
- Your questions: Getting Microsoft OS daylight saving time updates via WSUS
- Microsoft Windows Mobile Newsletter on DST 2007: Update your WM5 device now
- Help desk guidelines on Daylight Saving Time for Microsoft Office Outlook Calendars
- CNET on IT Pros and consumer guidance for handling daylight saving time changes
- Your questions: Have the DST 2007 updates for Microsoft CRM been released?
- FYI: Update to Windows Mobile Devices Daylight saving time 2007 updates
- Your questions: How do we get the daylight saving time OS updates via WSUS?
- Outlook Time Zone Data Update Tool with New Hotfix Patch Available for DST
- Info on the hotfix package for the Outlook tool for daylight saving time
- MSN Tech & Gadgets on daylight saving time changes
- Your questions: "Just what is rebasing in daylight saving time?"
- New extended tech chats on daylight saving time 6am-6pm Pacific
- Technical Chats on daylight saving time start Thursday, February 22
- Your questions: "How does Windows handle historical events with daylight saving time updates?"
- Microsoft IT webcasts on daylight saving time posted, links to upcoming DST webcasts
- Apple's webpage for daylight saving time, Mac OS X 10.3 and 10.4 updates
- Do you skip or watch commericals on a DVR?
- Joris Evers on CNET News with my quote on daylight saving time
- Video clip: Microsoft's Rich Kaplan on daylight saving time changes
- MSIT Guidance on dealing with daylight saving time at Microsoft
- MSIT Webcasts on daylight saving time: next one on Friday, Feb. 16
- Just posted: Windows Mobile updates for daylight saving time changes available
- Your questions: "What's Lisa Brummell reading?"
- IT Pro Magazine article on daylight saving time available online
- Got a Windws Mobile device with Outlook? Plan to get the upcoming daylight saving time fix
- Daylight Saving Time site on Micorsoft.com: A new look and feel
- ABC's Sweeney: Success = free, ad-supported TV episodes via the Web
- Your questions: "Where can I find Tzedit.exe to edit time zone info?"
- Will my Windows XP applications run on Windows Vista?
- ComputerWorld on DST updates from various IT vendors
- Of interest: CNET's tour of Lucasfilm data center
- 64-bit Vista in the Ultimate package: Q&A with Jim Allchin (Seattle Times)
- Seattle Times on Windows Vista and the Mac: they both have their place in the home
- Daylight saving time (DST) impacts on Windows Small Business Server 2003 (SBS 2003)
- Office Online: Prepare your calendar items for daylight saving time changes in 2007
- Outlook tip: Delay or schedule sending an email message
- Your questions: are routers, telephones affected by Daylight Saving Time changes?
- Now available: WebCast on Windows 2000 updates for daylight saving time
- WebCast on DST and Windows 2000 today was a success
- Couldn't attend CES? Links to coverage on Microsoft @ CES
- Your questions: What if I forget my Windows XP password?
- Your questions: "What about Mac Office, Entourage and Daylight Saving Time?"
- CES: Gates touts the home server (CNET coverage)
- New updated page for coming Daylight Saving Time (DST) 2007 changes
2006 277
- FYI: Xbox 360 extended warranties go into effect after the first year
- Which is better for a new hard drive: speed or capacity?
- Holiday Humour: Even Santa Claus shops retail sometimes
- The best present ever: the OpenX plastic Package opener
- The Hardest-Working Man in Show Business has left the building
- Microsoft Extends Xbox 360 Warranty to One Year
- Friday Humour: Create your own holiday cards, or just go elf yourself
- Back at home, where it was 40 degrees 12 hrs ago... inside
- You know, seeing your breath in the kitchen is just not normal
- Support sites: Zune on line, with info and assistance
- What do candy, Microsoft products and Congress have in common?
- Unfortunate turn of events: James Kim from CNET
- WinPE 2.0 in Business Desktop Deployment 2007 Beta
- Try out the new Microsoft.com home page
- We made the move... to the Cingular 8525 Windows Mobile 5 phone
- Friday Humour: the only Penguins we'll watch
- New Windows Vista and Office 2007 launch site now online
- Ribbon, ribbon... Where did my favorite commands go?
- "we never think things are insurmountable"
- Of interest: Being Thankful
- What I've Read (112106)
- Article: Microsoft, Dell Team on Special Vista PC
- TechNet: 10 Things You Need to Know about Deploying Windows Vista
- Of interest: 10 Events That Impacted The IT Landscape
- What I've read (111906)
- Seth Godin on lambchops, and I don't mean food
- Lifehacker's Thanksgiving download: a dozen PC fix-it tools
- Of interest: Zune podcasts on the NBC Nightly News
- CNET Video: What do consumers think about the Zune?
- Of interest: The Mercury News' Podcasts online
- Zune: What's the "out of box experience" like?
- What I've read so far this week (111406)
- Link: Zune already on sale.. a couple of days early
- Seattle Times: Via phone, MS is "worse" than 2005, but better than many
- Web 2.0 is so yesterday: the Internet as your personal advisor (Seattle Times)
- Article: Recovering files by reinstalling Windows, Mac virus protection
- Of interest: Jack Palance and the "one thing"
- Carr, McDowell, BusinessWeek on "How Important is IT?"
- Who's running Vista? Trek Bikes
- Microsoft's Windows Vista OS released to manufacturing
- ZDNet: a look behind the scenes at the Windows Vista release
- More on the Xbox Live Video service: Joystiq, engadget
- Movies & TV via Xbox starting Nov. 22
- What I've read (110606)... and why bother to post the list
- News: Microsoft wraps up Office 2007
- Article, videos: Linux Linkup for Microsoft, Novell
- Changes announced today in Windows Vista transfer limits
- Link: CNET's video look at Zune
- Your questions: How do you compile your reading summaries?
- Don’t Get Tricked: protecting your PC from being a Zombie
- Of Interest: Jim Allchin blogging on Vista
- What I've read and caught up on (102906)
- Your questions: do I need to do anything for IPv6?
- CNET review: T-Mobile Dash vs. Motorola Q
- Your questions: Should I upgrade to Windows Vista?
- The best kitchen PC... a laptop?
- Problems accessing the Internet with Windows Vista Upgrade Advisor? Try this
- Of interest: Dvorak on the best digital SLR camera for the money
- "How can I find out if my PC is compatible with Windows Vista?"
- A look inside the Microsoft Home
- Microsoft to offer Vista upgrade coupons starting Oct. 26
- "Ride the Magic Bus" -- the Xbox 360 bus, that is
- At BMW, "Risk-taking is part of the job"
- Friday Humour: Hero Dog Fills Out Hospital Paperwork
- Dr. Who & Exchange: CDO fix for time adjustment
- Article: there's "no immunity" from security vulnerabilities
- Of interest: Slam 1.0 Release
- A look inside the TV lab... MSTV usability, that is
- Articles I'm re-reading this weekend
- Mac or PC Security, it doesn't matter: be prepared
- Friday humour: the guy the virus writers count on
- News & Link: T-Mobile Dash coming Oct. 25
- Article: Seattle PI reports on the Changes in COSD
- Windows Vista RC2 public download closed
- Just released: New T-Mobile Dash Smartphone
- OneCare v1.5 Beta for Vista now available
- Wired's "Rebuilding Microsoft" article now available
- Very cool: Optimus Mini Keyboards
- RCP Article: Vista RC2 Ships -- But to a Select Audience
- Friday Humour: Fake crosswalk signs
- FYI: Windows XP SP1 support ends on October 10, 2006
- News: New Best Buy digital music servce, powered by RealNetworks
- MSN Tech: Be a Better Computer Caretaker
- MS Robotics' Tandy Trower on Robot Magazine
- Not quite in time for Zune-oween: a box of Zunes
- On Zune: satisfying experiences should start with opening the box
- Old news: luggable Xbox 360 laptop
- Friday Link: the secret to productivity is the free food
- it wears kids out: Lego Star Wars 2 for Xbox 360
- Ray Ozzie on connecting with customers and partners via blog
- On Channel9: Interview with Kathleen Hogan, VP of Customer Service & Support
- Friday Link: buzzcustomer.com for customer service stories
- Company Meeting and demos: still amazing
- New Rhapsody To Go DRM = 40,000 terabytes of new downloads?
- Zune pictures now online: CNET News Article
- Microsoft’s new hardware devices, for Vista
- Apple's iTV promise is a reality today in Media Center, and others
- Doug Burgum to leave MBS, Satya Nadella moves up
- AppleTV... er, iTV coming soon: new Apple Announcements
- Video: Michael Dell talks at the Austin Game Conference
- Crashes happen to the nicest people
- "Does that new Vista computer come in eggplant?"
- My Vista RC1 experience: first week
- My guess on Apple's next "showtime"? Front Row with DVR
- Large Screens: "The Best Computer Upgrade Ever"
- More on Windows Visa Upgrade Pricing
- Windows Vista Upgrade Pricing Announced
- Dual booting Vista with XP: moving the rest of our PCs
- Take a whack at it: you might be surprised
- Seth Godin and the impact of compromising
- Huh? Mary Jo Foley quotes corporate user: "Vista will NEVER run on a $1000 PC"
- Link: Ro Parra at Dell talks about the customer experience
- Past blast: Peter Davidson on Being a Good Customer
- Link: Using the Xbox 360 for music, movies, pictures and more
- Disney: Free Net TV nets "37 million downloads, 1 million visitors a day, 1.5 billion page views"
- InfoWorld: "Microsoft playing catch-up on Webifying everything"
- Of interest: Tips for Buying a Car
- Mike Nash on Securing your Small Business
- Businesses call you with Windows Live Call Beta
- From the Expert Zone: Xbox 360 as a Media Center Extender
- Help on making movies with Movie Maker 2
- Nettwerk's Terry McBride on ProTools mash ups
- Pluto's out: will Rhode Island be designated a "dwarf state"? (Friday humour)
- Where are your files archived? Is "Live Drive" coming soon?
- Comments turned off
- Update: IVR Cheat Sheet is now the "gethuman database"
- Lewis Black on Poor Customer Service
- IFPI: Record companies spend more on R&D than software companies
- Friday Link: Rick Mercer's "Talking to Americans"
- LifeCam support and online KB articles
- THG on Tech Support: The Good, The Bad And The Ugly
- New Study Results: PCs rate lower than other CE products
- Eating Dogfood with Energizer, link to case study
- Correction: Media Center up to 14M units
- Friday Humour: Star Trek Inspirational Posters
- Peter Cullen on balancing Internet privacy with safety
- TWICE reports Zune for $299 in three colours
- Of interest for fliers: New FAQ from the TSA
- Slate on "The Myth of the Living-Room PC"
- Test your Internet Connection Speed on MSN
- Wireless LAN API via Microsoft Connect
- Microsoft security updates for Aug '06
- Blog links: Apple's WWDC '06 keynote
- HD DVD drive for Xbox 360 at DVD Forum
- LifeCams: Windows Messenger Live cameras
- In Wired: Be your own digital DJ
- For fun: Blue Angels over Lake Washington today
- How to complain (and get results)
- Gotta problem with your Mac? Email Steve Jobs
- Friday link: Slate on the coolest coolers
- Managing podcasts: Marc Mercuri's InfoCenter
- Link: Geoffrey Moore interview: innovation alone is not enough
- David Pogue on how great customer service breeds loyalty
- Of interest & Links: FAS' intern site on Preparing for a disaster
- Blake's 'Ultimate List' of Microsoft Software and resources
- Changes in COSD: DeVaan & Valentine
- Back on the Customer Satisfaction blog
- The Twelve Windows Principles
- BusinessWeek: Ad-supported software nets $3/year
- Friday humour: found furnishings
- Business casual next week = shirts & shorts
- 11 Cameras: Canadian TV is more than Johnny Canuck Cinema
- Friday Humour: CNET on MS "hardware hits and misses"
- Windows XP can be a good option for Win98 customers
- OK, is there a "safer" computer?
- OfficeLive team is Live & Responding
- Vic Gundotra takes his leave
- Building your own cabinets, internal and external
- "So why the link to preparing for a pandemic?"
- On passwords: change them often and make them strong
- Top 10 Webcasts: Enter to "Win a Treo" by June 30th
- Improve your memory: watch free TV on the web
- Links: Articles on changes with Gates, Mundie & Ozzie
- Friday Link: MSN Tech's All-Star Tech Stores
- Wired (on MSN): How to Foil Identity Thieves
- New at TechEd: Microsoft Forefront launched
- Friday humour: Douglas Adams' hitchhikers guide
- Protecting your data: BitLocker in Windows Vista Ultimate
- Office Live beta community support
- WMP 11 I like... but I don't have the Urge (yet)
- Office Tips & Tricks, Microsoft Office 2007 First Look Webcast coming up
- Review: PC Magazine calls the SanDisk Sansa e260 "seriously sexy"
- Links: Using Microsoft Windows Movie Maker
- eWeek: What Retailers Don't Tell Consumers
- Microsoft Product Feedback Links
- Friday humour: Clio TV advertising award winners
- No news is good news: Windows Defender
- Friday Link: Update on Typing Monkeys
- Windows Vista Get Ready posts minimum specs for PCs
- Now available: Windows Media Player 11 beta
- Vista Specs: eWeek reports on what's coming
- Bill Gates' email: Beyond Business Intelligence
- Need help with MSN Music? Contact Customer Service
- Windows Media Player 11 hits, with good reviews
- CNN's E3 Wrap up: the good, the bad and the funny
- Prediction: CD sales will increase as music subscription services go mainstream
- Video: Protecting your personal information online
- PC World's suggestions for Vista-like features on Windows XP today
- Protect your PII: "Digital age has blurred rules on privacy"
- Microsoft LifeCam reports across the net
- Friday Link: PC World's E3 Coverage
- Office Document Templates and an O2K7 Preview
- Microsoft security updates summary for May 2006
- Of interest: E3 comes to you via Xbox.com
- Survey says... PC Competitors: Digital Video Recorders and Game Consoles
- Cybersafety and staying safe online
- Top Ten Lists: Customers and Customer Service
- Friday Link: The link between email and checked baggage
- Tomorrow: Spotlight Webinar on The Road to Vista
- Is it real or... Find out with Office Genuine Advantage
- Does your computer Automatic Update?
- Link: Microsoft Customer Service for help on non-technical issues
- Creating strong passwords (and passphrases) in six easy steps
- Friday Link: How the customer is always right... unless they're not
- TechWeb: Top 10 Windows XP Tips
- Fotune: on Ozzie and "Microsoft's new brain"
- PC Mag articles: Why You Want Vista Now!" and "A Quiet PC"
- Report: Illegal Downloading Down Among US Kids & Teens
- Friday Link: What does satisfaction have to do with the milkman?
- ABC will soon offer biggest TV hits online for free
- Support.microsoft.com: One-stop for help and support
- Weekend Q&A: How do I convert other video files to WMV?
- Friday fun: MSNBC on "The Digital Life"
- Of interest: Cyber-sleuths Catching Cyber-crooks
- Tom's HWG outlines specs for Vista-capable PC tiers
- Windows Vista Capable PC Program: What's in Your Future?
- Of interest:Toshiba Launches World's First HD DVD Player
- eWeek reports IE Update "extension" for "small set of customers"
- Weekend humour: port shutdowns
- DVR services estimated to rise, perhaps with content subscriptions, too?
- News: Dell to buy Alienware
- What's so bad about unprotected wireless?
- BusinessWeek: Xbox 360 shipments to be "boosted"
- Internet Explorer 7 Beta 2 Preview now available
- Phishers & Keyloggers: From Russia with Love (not)
- Screen Scraping, Trojan Horses and passwords... oh, my
- I've been phished, but I didn't bite
- bits: Making pictures with DNA for fun and... well, fun (for now)
- Phishing: Don't get caught
- News: Windows Live parental controls due this summer
- It's flu season: check up with Windows Live Safety Center
- On10.net is live... but not Live.com (yet)
- How much does spam weigh? (And what to do about it)
- "Windows Defender surprise: This beta a good bet"
- Anti-spyware added to new OneCare beta
- Report on "The end of TV as we know it"
- New Windows Live updates: Improved Search, Toolbar RSS Support
- Staying ahead and Work/Life Balance
- Digital Music Sales: Over One Billion Served
- "For help navigating the IVR system, please press zero"
- My MSN Support experience
- Players into Plowshares
- Now open: WinHEC 2006 registration
- A must-read book: "Satisfaction" by James Power & Chris Denove
- Of interest: Gates (RSA) and Ballmer (3GSM) Keynote Webcasts online
- Smartphones to support new (and less expensive) TI proc
- Birds of a feather: The "ideabook" and "A Whack on the Side of the Head"
- Your questions: So, what is it you do in customer satisfaction?
- My OneCare Status: Green and on track
- Of interest: Now that's just strange space junk
- Of interest: Community Technology Previews for Windows Vista
- Jim Allchin answers a range of reader questions, and Windows Vista requirements
- technorati claim post - ignore
- Searching for on-demand content on Microsoft.com
- Flashback: Sinofsky on PMs at Microsoft
- Of interest: Branson says pandemic flu would ground 70% of aircraft
- MSS Info
- Technical Chats and MSDN Forums Feedback
- The world's heaviest Xbox 360 peripheral (from Nissan)
- WinPE should ease and speed enterprise OS deployments
- Licensing shouldn't require heavy lifting: the MPLA
- Busy week... up for air with Best of CES '06 & MacWorld
- Jump through hoops for your customer
- Kawasaki's blog - worth the read
- Win 98 support thru June: is a Win XP upgrade right for you?
- Xbox 360 a PC World '06 Innovation... but it's an incomplete list
- 5M+ Xbox 360's mid '06? Plus HD DVD support, CES news
2005 45
- Of interest: NORAD Santa Tracker
- Be ready for the right Xbox connections
- This isn't all about Xbox 360...
- Xbox 360 back in stock on line
- Creative's new mini Zen with video in December
- Xbox 360: I thought that guy in the check-out line looked familiar
- One less thing to wait for: a live operator
- Sharing is good: creating OneNote pages with others
- Home means Phishing for the Holidays
- Xbox 360 on call... service centre info
- 4RL? LOL, it's Encarta via MSN Messenger
- Of interest... suggested holiday reading list
- Connect is Live on Microsoft.Com
- Return On Investment: 80/20 and 1/50
- "But I work for MS" doesn't get me anywhere
- What does HDTV have to do with Satisfaction?
- Free Trial: Digital Image Starter Edition 2006
- Knowledge Base Nugget: Contacting Support by Phone
- More Xbox 360s for the holidays = more satisfied customers
- Rainy day fun: home audio zones with Windows Media
- It's Alive: Windows Live and Office Live
- New Anti-Scam Consumer Site Launches
- Quotes, Rings and Culture: On Being Unreasonable
- Start.Com is elegant and nimble
- Dogfood and the Crabby Office Lady
- Windows Media Connect 2.0: stronger, better, faster...
- Phishing: don't get caught by screen scrapers
- Clipster now live on Channel 9
- About me...
- Waveland Express departing...
- Sinofsky's TechTalk, and How Agile is MS?
- LiveMeeting: for when you're not quite there
- Suggest a topic for a future blog post....
- Tschuess, John Canning from Media Center
- When it comes to Xbox 360, I'm a customer
- The SDL Process: it's a good thing
- News: Microsoft, Intel Back HD-DVD Format
- Microsoft & Palm: Windows Mobile 5.0 to come on the Treo 700
- Auxiliary Display: more than just demo fodder
- It was colder than...
- Windows OneCare (Status: Beta)
- "Grumble grumble." Customers talk back to Comms Companies...
- Of interest & Links: Preparing for a disaster
- Disclaimer - RMF
- The math behind monkeys and blogging