The Curious Engineer

All blogs / Tech news / industry

Blog · Missive

missiveapp.com/blog

Tech news / industryAI / ML

Posts
121 from 10 Dec 2015 to 3 Jun 2026
Posting
monthly (19 in the last year)
Kind
company blog

2026 18

  1. Team inbox vs shared inbox: what's the difference? · Missive Blog
  2. Canned responses: examples, variables, and how teams use them in 2026
  3. AI email cleanup: how to triage and organize an overflowing team inbox faster
  4. How to end email overload in the age of AI-generated noise
  5. How to find new sales leads hiding in your inbox with AI
  6. How to summarize long email threads using AI
  7. Claude vs ChatGPT vs Gemini for email: Which AI model should your team use?
  8. How to answer common customer inquiries with Claude
  9. The Benefits of a Shared Inbox: Why One Inbox Is Better
  10. What is an SMS Shared Inbox?
  11. How to Implement a Support Live Chat in a Small Company
  12. How to manage multiple email accounts: A practical guide · Missive Blog
  13. 5 best alternatives to the Outlook for Teams integration · Missive Blog
  14. 10 best AI tools for small businesses in 2026 · Missive Blog
  15. Top 6 Google Groups alternatives for efficient team workflows · Missive Blog
  16. How to create rules in Outlook: a complete guide · Missive Blog
  17. Ticketing system vs shared inbox · Missive Blog
  18. What we released in 2025 · Missive Blog

2025 11

  1. The best Gmail alternatives for teams in 2026: pros, cons & features · Missive Blog
  2. The 6 most secure email clients for collaborative teams · Missive Blog
  3. 7 Fyxer AI alternatives: from email clients to add-on tools · Missive Blog
  4. Setting up your accounting firm in Missive (the POD model) · Missive Blog
  5. Collaborate beyond your team: Guest Access is here · Missive Blog
  6. 8 ways to use AI in your email inbox in 2026 · Missive Blog
  7. Outlook vs Gmail for business: which is better? · Missive Blog
  8. What is the best email client for Outlook? Our top 7 picks · Missive Blog
  9. Autopilot for Your Inbox with AI Rules · Missive Blog
  10. Tasks in Missive: Your Inbox is Now Your Command Center · Missive Blog
  11. Email Management Best Practices: How to Master Your Inbox · Missive Blog

2024 20

  1. Managing client emails without losing track of anything · Missive Blog
  2. Google Collaborative Inbox: Why Your Teams Won't Like It · Missive Blog
  3. 17 Affordable Intercom Alternatives for 2026 · Missive Blog
  4. The 10 best email clients for Gmail (2026), tested by use case · Missive Blog
  5. How to Centralize Client Communication for Better Team Productivity · Missive Blog
  6. 9 best Help Scout alternatives for 2026 · Missive Blog
  7. Email Delegation for Assistants, Leaders, and More. · Missive Blog
  8. 5 Missive features you gotta know · Missive Blog
  9. A Decade of Lazy Marketing · Missive Blog
  10. Missive’s First Trade Show · Missive Blog
  11. All-hands Team Memo • May 2024 · Missive Blog
  12. We coded an affiliate program from scratch! · Missive Blog
  13. All-hands Team Memo • March 2024 · Missive Blog
  14. 7 auto-reply email templates (with examples for every situation) · Missive Blog
  15. Property management email templates (with examples) · Missive Blog
  16. How to avoid emails going to spam · Missive Blog
  17. The 9 customer satisfaction metrics every team should be tracking · Missive Blog
  18. How to set customer service goals that actually stick · Missive Blog
  19. Customer experience optimization: a practical guide for growing teams · Missive Blog
  20. What does CC mean in email? CC and BCC explained · Missive Blog

2023 24

  1. 5 examples of bad customer service (and how to fix them) · Missive Blog
  2. 8 soft skills proven to improve customer service · Missive Blog
  3. 66 Most Significant Customer Service Statistics in 2026 · Missive Blog
  4. 10 best Zendesk alternatives and competitors for 2026 · Missive Blog
  5. 8 steps to create a customer service strategy · Missive Blog
  6. Customer service values: what they are, why they matter, and how to build yours · Missive Blog
  7. How much time do we actually spend on email at work? · Missive Blog
  8. B2B customer service: what makes it different and how to do it well · Missive Blog
  9. 11 best email management software in 2026 (+ how to choose one) · Missive Blog
  10. How to put the customer first (without letting it eat your business) · Missive Blog
  11. 8 Steps to Customer Service Recovery (with templates) · Missive Blog
  12. The 12 best help desk software for small business in 2026 · Missive Blog
  13. Customer Perception: 7 Ways to Improve It (with Examples) · Missive Blog
  14. How to deal with difficult customers (the rude, the angry, and everyone in between) · Missive Blog
  15. 9 Tips & Examples to Write Effective Customer Service Emails · Missive Blog
  16. Top 10 Customer Service Email Software Solutions · Missive Blog
  17. WhatsApp shared inbox: how teams handle WhatsApp messages together · Missive Blog
  18. Shared Inbox for Gmail in 2026: How to Set One Up (and When to Move On) · Missive Blog
  19. 11 Email Etiquette Rules to Follow for the Best Customer Service · Missive Blog
  20. Maximize Your Real Estate Agent Email Address · Missive Blog
  21. Declutter Your Email Inbox: How to Organize Your Work Emails · Missive Blog
  22. The 9 best AI email assistants in 2026: from inbox helpers to autonomous agents · Missive Blog
  23. Team email management: how high-functioning teams actually run email together · Missive Blog
  24. How to Improve Your Customer Service with Collaboration · Missive Blog

2022 21

  1. Gmail Delegation: Why It Might Not Be for You · Missive Blog
  2. Best Customer Service Responses Templates · Missive Blog
  3. Improve Your Small Business Customer Service with 14 Tips · Missive Blog
  4. Shared mailbox rules: how to set them up (and what to use instead of Outlook) · Missive Blog
  5. Text vs email vs call: when to use each for customer contact · Missive Blog
  6. Inbox zero method: how to actually master it (without losing your mind) · Missive Blog
  7. Retool Tutorial: Integrating Your Data into Missive · Missive Blog
  8. Embracing Hard Limits · Missive Blog
  9. Distribution List vs. Shared Mailbox: Which One Should You Use? · Missive Blog
  10. How to manage a shared mailbox: 8 best practices for collaborative teams · Missive Blog
  11. 10 best shared inbox software for teams in 2026 · Missive Blog
  12. Email thread: what it is, how to use it, and why it breaks at scale · Missive Blog
  13. Email Management Tips for Lawyers: How to Waste Less Time · Missive Blog
  14. Email Collaboration: The Complete Guide for Modern Teams · Missive Blog
  15. Boost Your Team Email Collaboration With These 10 Tips · Missive Blog
  16. ClickUp Email vs. Missive · Missive Blog
  17. The 14 best team collaboration software for small businesses in 2026 · Missive Blog
  18. How to add notes and comments to emails in Gmail · Missive Blog
  19. The Things We Did Not Do While Reaching $2M ARR · Missive Blog
  20. On being a tiny team and the one thing we can't scale · Missive Blog
  21. How to Create a Dynamic Email Signature? · Missive Blog

2021 3

  1. How to automate customer support (without losing the human touch) · Missive Blog
  2. How we bootstrapped a $1M ARR email client · Missive Blog
  3. Automate Customer Feedback · Missive Blog

2020 18

  1. Missive security and privacy FAQ · Missive Blog
  2. Take your contact book to the next level · Missive Blog
  3. What is Pipedrive? · Missive Blog
  4. How to add live chat to Shopify (and actually manage it as a team) · Missive Blog
  5. How to add live chat to Squarespace (and manage it without losing your mind) · Missive Blog
  6. What is Asana? · Missive Blog
  7. What is Trello? · Missive Blog
  8. The life and death of email read tracking · Missive Blog
  9. SMS for customer service: when to use it and how to set it up · Missive Blog
  10. How to add live chat to WordPress (without another plugin you’ll forget to check) · Missive Blog
  11. Measure satisfaction from your email signature! · Missive Blog
  12. How to set up Facebook Messenger for Business? · Missive Blog
  13. How to reduce your response time? · Missive Blog
  14. We ditched Google Analytics for good · Missive Blog
  15. How to use WhatsApp for customer support? · Missive Blog
  16. How to receive emails in batches · Missive Blog
  17. The death of IMAP for Microsoft users · Missive Blog
  18. The Changelog · Missive Blog

2019 3

  1. A Special Team Retreat. · Missive Blog
  2. Effortless Customer Support. · Missive Blog
  3. You’ve got mail. · Missive Blog

2017 1

  1. Work retreat - Italy · Missive Blog

2015 2

  1. Team Retreat in Charlevoix · Missive Blog
  2. A Brief History of Email Apps · Missive Blog