The Curious Engineer

All blogs / DevOps / SRE / infrastructure

Rootly Blog

rootly.com/blog

Incident management insights, guides, and best practices from the AI and reliability experts at Rootly. Learn from SRE leaders.

DevOps / SRE / infrastructureAI / ML

’21’22’23’24’25’26
Posts
244 from 2 Apr 2021 to 28 Oct 2026
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weekly (77 in the last year)
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company blog
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2026 71

  1. Your customers will notice before your status page does
  2. The most common mistakes in incident management
  3. The Titanic didn't sink for just one reason
  4. The hidden cost of vibe coding an incident bot
  5. Why our retrospective template doesn't ask for root cause
  6. Write it down, replay it, ship it: why we build ERDs to build product
  7. Audit-ready incident records: what SOC 2 auditors look for and how to evaluate tools
  8. Best Incident Response Tools for SRE and Platform Engineering Teams
  9. Can AI Actually Find the Root Cause? Automating Postmortems and RCA
  10. Could 2027 be the year you turn off human-in-the-loop remediation?
  11. Datadog vs PagerDuty for Incidents (and When to Add Rootly)
  12. Do AI SRE Agents Actually Work? An Honest Capability Assessment
  13. Why we’re building a channel at Rootly
  14. Nobody wants to review 1,000 lines of AI-generated code
  15. Investigating CVE-2026-66066 with the Rails Forensics Agent Skills
  16. Why Rootly acquired ThinkHive
  17. Best AI incident management platforms for 2026
  18. Real-time telemetry and deploy correlation: How Rootly's AI SRE finds probable root cause in minutes.
  19. Incident management best practices for 2026: a complete guide
  20. What Doom taught us about AI-assisted incident response
  21. What Is a Runbook? How It Helps Teams Respond Faster
  22. 15 best incident management & response software (2026)
  23. Best incident postmortem software for 2026: complete guide
  24. Borrowed gravity: words worth changing
  25. We pay engineers to cut our infra bill
  26. Your service catalog belongs in your incident response.
  27. incident.io Enterprise Compliance in 2026: DPA, Data Residency, HIPAA, ISO 27001, RBAC, and SCIM
  28. Ankita Gandhi never stops at fixing the incident
  29. Our AI has never gotten an incident timeline wrong.
  30. Automated service catalogs for incident management: Ownership, dependencies, and runbooks in Rootly.
  31. Why we got rid of our small-PR rule
  32. How to leave PagerDuty without missing a page.
  33. What broke when engineering went fully agent-based
  34. AI changed the QA job, the skepticism stayed.
  35. Stop trying to review AI's code faster: bet on rollback instead
  36. Replay, don't rebuild: adding week-long deferrals to a pipeline that handles millions of alerts
  37. Congratulations to Giang Tran, Waterloo's 2025 Co-op Student of the Year
  38. A council, a sword, and a fleet of agents: how I ship code now
  39. 5 ways to use the Rootly MCP
  40. Turning your incident data into a knowledge graph
  41. Rootly MCP goes GA: up to 95% less tokens
  42. The Claude Code leak: which signals could've caught it?
  43. Introducing Rootly Academy: Hands-on incident response training
  44. PagerDuty Alternatives Ranked for 2026
  45. Best Incident.io Alternatives for Modern Incident Management Teams in 2026
  46. Best On-Call Management Software in 2026: In-Depth Comparison of the Top 7 Platforms
  47. Opsgenie Migration Guide: Move Before April 5, 2027
  48. AI-Driven Incident Response for SREs: Best Practices, Use Cases, Risks, and MTTR Reduction
  49. The Unofficial KubeCon EU '26 SRE Track
  50. Best Opsgenie Alternatives for Incident Management in 2026
  51. Re-thinking candidate take-homes in the AI Era: transcripts over code
  52. How we used CRDTs to build Real-Time Collaborative Retrospectives
  53. Claude Sonnet 4.6: Benchmark Results and Lessons for AI SRE
  54. How to Choose the Best On-Call Management Software for Your Engineering Team
  55. What a good on-call migration looks like
  56. Your on-call team Is burning out: here's how to see it coming
  57. Startups, Pay What You Can
  58. Hannah Hammonds designs reliability for the 3 a.m. shift
  59. Enterprise Incident Management Solutions: 5 Proven Tools
  60. Alerting as Code: How Mistral AI Uses Terraform as the Source of Truth
  61. MTBF: What Mean Time Between Failures Measures
  62. Spotlight: meet Giang Tran, our first design intern
  63. The Sustainable Ops Culture: Wellness, Learning, and Resilience
  64. Best On-Call Software Compared: What Engineering Teams Actually Use in 2026
  65. On-Call Policy & Wellbeing: Sleep, Time-Off, and the Human Side of Support
  66. Top 5 AI-Powered Incident Management Platforms
  67. Rootly is leading reliability on two fronts
  68. What Is Downtime? Causes, Examples, and How to Reduce It
  69. Incident Response Maturity: Leveraging Tech Proactively
  70. From On-Call to Reliability: How to Turn Stress into System Improvement
  71. Distributed and Global On-Call: Best Practices for 24/7 Teams

2025 66

  1. The Hidden Costs of Immature Incident Management
  2. Gemini 3 beaks OpenAI’s long-standing lead in SRE tasks.
  3. AI didn’t “arrive” at KubeCon 2025. It took the Pager.
  4. Prototyping with design playgrounds
  5. Lessons from Anthropic’s retrospective.
  6. The Unofficial KubeCon NA ‘25 SRE Track
  7. When Nothing Changes and Everything Breaks: Why Machine Learning Fails Differently
  8. The Triage Shot Clock: When to Ask for Help During An Incident
  9. Reliability Through Fresh Eyes: Inside the Rootly Intern Program
  10. Benchmarking LLMs for SRE-tasks, boosting Sonnet 4.5 performance by 100%
  11. Introducing On-Call Health
  12. 2025’s Top 50 People Making the World More Reliable
  13. From Hype to Hard Lessons in Agentic AI
  14. SRECon EMEA 2025: Top Talks + Events
  15. The Art of Incident Management, Part I
  16. Rootly joins Groq OpenBench with an SRE-focused benchmark
  17. AI in Incident Response: How Automation Improves MTTR
  18. AI SRE Needs More Than AI: It Needs Operational Context
  19. How we build at Rootly
  20. What to expect when interviewing at Rootly.
  21. SLA vs SLO vs SLI: Differences and Examples
  22. When leaders shouldn't lead incidents
  23. Incident Management vs Incident Response Explained
  24. Taming the Angry Intern: How AI is Reshaping Platform Engineering
  25. Designing for AI with AI
  26. The Art of Not Getting Woken Up for Nothing
  27. Building Trust with AI Agents in Site Reliability Engineering
  28. When Process Becomes Latency: Optimizing Incident Response Cadence
  29. Owning Reliability at Scale: Inside the Hybrid Incident Models
  30. 8 Modern SRE Techniques That Drive Proactive Reliability
  31. Beyond MTTX: A Case for Qualitative Incident Assessments
  32. Your reliability is only as resilient as the platforms you build on
  33. Incident vs problem management: key differences
  34. SLA vs KPI: Key Differences and How to Use Both
  35. How we built an OSS LLM-powered Incident Diagram Generator
  36. Announcing Rootly AI Labs: Accelerating Reliability Engineering Through Community-Driven Innovation
  37. The New Rootly Ringtones: How Research-based On-Call Sounds
  38. Llama 4 Benchmarked Against Coding-Centric Models
  39. A Guide to Evaluating AIOps and Agentic AI Tools
  40. Introducing the Rootly MCP Server
  41. The Unofficial SRE Track for KubeCon EU '25
  42. Rootly and Cortex — the most comprehensive incident management solution available
  43. TDX 2025: Agentic AI is changing how we work
  44. The Ultimate DORA Compliance Checklist
  45. Building a new-generation Slack AI App at Rootly
  46. Introducing Rootly’s API AI-Agent-First Approach
  47. RescueOps - Ep. 9: Continuous Improvement and Feedback Loops
  48. Classifying Error Logs with AI: Can DeepSeek R1 Outperform GPT-4o and Llama 3?
  49. Incident Communications in 2025: Strategies from Industry Leaders
  50. RescueOps - Ep. 8: Psychological Support & Stress Management
  51. RescueOps - Ep. 7: Rapid Assessment and Triage
  52. From MTTR to SLOs: a shift towards proactive reliability
  53. RescueOps - Ep. 6: Collaboration and Coordination Across Multiple Teams
  54. RescueOps - Ep. 5: Scalability and Flexibility
  55. SRE Report 2025 - Key Takeaways
  56. RescueOps - Ep. 4: Situation Awareness and Real-Time Tracking
  57. Google SREs are changing the game again: a breakdown of their new approach
  58. The Rapid Recovery Blueprint: Optimize Incident Response Now
  59. 10 SRE Tools Reliable Engineering Teams Actually Use
  60. Faster Incident Resolution Playbook: From Alert to Fix in Minutes
  61. 5 Proven Tactics to Slash Incident Response Time by 50%
  62. Beyond Faster Alerts: How Top Teams Actually Resolve Incidents
  63. MTTR Mastery: Build an Incident Response System That Actually Works
  64. RescueOps - Ep. 3: Checklists and Protocols Are Not Archaic
  65. The Essential SRE Tooling Guide for Modern Engineering Teams
  66. Build Your Ultimate SRE Toolkit: Top Tools for Reliability Pros

2024 46

  1. RescueOps - Ep. 2: Communications Save Lives
  2. An Incident Lifecycle back in 2008
  3. New Blog Series: RescueOps
  4. On-call Gift Guide for the Holidays
  5. Do Dollars Make Sense for Incident Management?
  6. AWS re:Invent ‘24 - The Unofficial SRE Guide
  7. How Rootly makes incident management compliance simple
  8. Rootly & DX partner to quantify productivity gains in incident management
  9. The Unofficial SRE Track for KubeCon NA '24
  10. Cross-Functional Incident Response: RACI and Handoffs
  11. DORA ‘24 Report: What’s in it for SREs?
  12. PagerDuty Pricing: Is It Worth the High Cost in 2024?
  13. Your Incident Response Playbook is broken (and how to fix it)
  14. The ultimate guide to creating better incident status pages
  15. Managing Alert Fatigue: What I Wish I Knew When Starting as an SRE
  16. 5 Proven Strategies to Reduce MTTR
  17. Automating Incident Response: Tips and Strategies for Modern SRE Teams
  18. 5 Incident Response Anti-Patterns That Undermine Your Team's Success
  19. Alternative Alert Sources That Can Make a Big Impact Without Heavy Lifting
  20. How to Build an Effective Incident Response Team: Step-by-Step Guide
  21. SEV0 Incidents: Handling the Highest Severity
  22. Enterprise Incident Management Best Practices
  23. How to Build a Successful On-Call Culture in 2024: Tips, Best Practices
  24. How Stress Affects Our Learning Abilities in Incidents (And What To Do About It)
  25. The Best SRE Tools To Improve Reliability and Streamline Operations
  26. Top 3 on-call scheduling strategies every SRE should know
  27. Measuring developer productivity IRL: practical tips for platform engineers
  28. How Meta and Google use AI to improve incident response
  29. The Top Resources for Site Reliability Engineers in 2024
  30. How Wealthsimple uses Rootly to create a culture of wellness and psychological safety
  31. What is ‘Incident Overhead’ and why does It matter?
  32. What we can learn from Google’s UniSuper incident comms
  33. Remote Team Rotations: On-Call Across Timezones
  34. Just hired an SRE? Five onboarding tips
  35. Navigating On-Call Compensation for SREs: Strategies and Insights
  36. Buy, Build, or Adopt: Seasoned Platform Engineers Weigh In
  37. How Incidents Foster Leadership
  38. Boost Your Productivity with AI-Powered Tools
  39. Optimizing On-Call for Incident Management: Preventing Team Burnout with Rootly On-Call
  40. Introducing six Rootly AI features: focus on the incident, leave the paperwork to us
  41. KubeCon EU Unofficial SRE track: the talks you cannot miss
  42. Incident Commander Training Strategies: What The Books Don’t Tell You
  43. Breaking Down the 2024 VOID Report: “Exploring the Unintended Consequences of Automation in Software”
  44. Building a Privacy-First AI for Incident Management
  45. Enhancing Service Reliability: Uniting Rootly’s Incident Management and Backstage’s Software Catalog
  46. Does Every Incident Need a Retrospective? Here’s What the Experts Have to Say

2023 11

  1. When More Incident Commanders are Better
  2. Status Pages 101: How to Create a Status Page You and Your Customers Will Actually Want to Use
  3. Working Effectively With Executives During an Incident
  4. Top 5 Resiliency Trends of 2023
  5. Celebrating Our Nine New G2 Awards
  6. We Need to Talk About the Hero Pattern Among SREs
  7. But It’s Not Our Fault! When Third-party Incidents Affect Your Service
  8. Rootly Raises $12 Million Series A
  9. Kubernetes Incident Management Best Practices
  10. Improve Visibility and Capture More Data with Triage Incidents
  11. Lessons from the CircleCI Security Incident

2022 18

  1. How Many SREs Does Your Company Need? Here’s How to Decide
  2. The Rogers Outage of 2022: 3 Crucial Takeaways for SREs
  3. Monitoring Your Platform From Multiple Locations
  4. Why More Incidents Are Better
  5. 5 Tips If You’re the 1st SRE Hire by Instacart's First SRE
  6. What SREs Can Learn from the Atlassian Nightmare Outage of 2022
  7. Podcast: Break Things on Purpose with Gremlin | Building Rootly with JJ Tang
  8. The Pros and Cons of Embedded SREs
  9. SRE vs. Platform Engineering: The Key Differences, Explained
  10. What Does AIOps Mean for SREs? It’s Complicated.
  11. What SREs Can Learn from Capt. Sully: When to Follow Playbooks
  12. Why and How SREs Can Benefit from Feature Flags
  13. Top 9 Skills for SREs from ex-Instacart SRE
  14. Importance of Good Incident Communication
  15. Analyzing SRE Job Postings - From Amazon to Microsoft
  16. A Primer on the History and Evolution of Incident Management to Today
  17. Top 5 Incidents and Outages of 2021
  18. What Log4j Vulnerability Means for SREs?

2021 32

  1. A Site Reliability Engineer’s Guide to the Holiday Season
  2. Practical Guide to SRE: Infrastructure-as-Code (IaC)
  3. Who Needs Site Reliability Engineers (SREs)?
  4. 6 Steps SREs Should Take to Prepare for Black Friday and Cyber Monday 2021
  5. History of SRE: Why Google Invented the SRE Role
  6. SRE Complete Resume Writing Guide
  7. SWE Meaning: Software Engineer vs. SRE Explained
  8. An Introduction to Incident Response Roles
  9. What Managed Kubernetes Service is Best for SREs?
  10. What SREs Can Learn from Facebook’s Largest Outage
  11. Google’s State of DevOps 2021 Report: What SREs Need to Know
  12. SRE vs. DevOps: What are the Differences?
  13. What Is an SRE? Site Reliability Engineer Explained
  14. The Role of SREs in Observability
  15. You Do the Math: Reliability Issues Triggered by Math Errors
  16. Making Your On-call and Incident Management Program Stick
  17. How to Improve Upon Google’s Four Golden Signals of Monitoring
  18. Incident Management Goes to the Olympics
  19. The Unique Reliability Engineering Requirements of Microservices
  20. When You Do DevSecOps, Don’t Forget the SREs
  21. De-Siloing Incident Management: How to Make Reliability Engineering Everyone’s Job
  22. Rootly Raises $3.2 Million in Seed Funding
  23. The Incident Review: 4 Incidents in Outer Space
  24. 7 Essential Tools for SREs
  25. The Incident Review: 4 Times When Typos Brought Down Critical Systems
  26. Practical Guide to SRE: Using SLOs to Increase Reliability
  27. Practical Guide to SRE: Automating On-Call
  28. How Kubernetes Can Both Help and Hinder Incident Management Teams
  29. Creating Chaos to Achieve Reliability
  30. Should You Be an SRE or a DevOps Engineer?
  31. How Would an SRE Conduct a Postmortem on the Suez Canal Incident?
  32. How SREs Can React to COVID-19's Impact on Incident Management