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Azure Communication Services Blog

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’21’22’23’24’25’26
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129 from 30 Mar 2021 to 24 Sep 2025
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2025 34

  1. From Call Transcripts to CRM Gold: AI-Powered Post-Call Intelligence
  2. How AI + Communication APIs Are Transforming Work Across Industries
  3. General Availability of Teams Phone extensibility
  4. Azure Communication Services is now Generally Available in Azure Government
  5. Build Your AI Email Agent with Microsoft Copilot Studio
  6. Building an AI Receptionist: A Hands-On Demo with Azure Communication Services and OpenAI
  7. ACS Email now Generally Available in Azure Government
  8. 10 Things You Might Not Know You Could Do with Azure Communication Services
  9. Messaging Connect: Global SMS Coverage Now Available in Azure Communication Services
  10. Identities with Custom ID: A Simpler, Smarter Way to Manage Communication Users
  11. Lockheed Martin & Librestream boost mission readiness with secure video collaboration platform
  12. Build an AI Email Responder with OpenAI and Azure Communication Services
  13. Moving Email Traffic from Exchange to Azure Communication Services
  14. Public Preview of Teams Phone extensibility for CCaaS ISV solution developers
  15. Customer Support Chat Demo with Azure Communication Services and Azure OpenAI
  16. Getting Started with Email in Azure Communication Services
  17. Create next-gen voice agents with Azure AI's Voice Live API and Azure Communication Services
  18. Bringing AI to Meetings with the Sample Builder
  19. Get more from your Email logs with Azure Communication Services
  20. Catch Up on the Azure Communication Services Fundamentals Series
  21. Getting Started with SMS Messaging in Azure Communication Services feat. Microsoft Product Manager Pranita Kulkarni
  22. April 2025 Feature Updates
  23. The U.S. Small Business Administration integrates Azure Communication Services, sending critical information to millions of Americans more quickly
  24. Getting Started with WhatsApp Messaging in Azure Communication Services feat. Microsoft Software Engineer Gloria Li
  25. Explore Azure Communication Services Email Telemetry: What You Can Do with Email Insights
  26. Learning Series: Azure Communication Services Fundamentals
  27. Copilot in Azure is now integrated in the Voice and Video Insights dashboard
  28. Teams Phone extensibility powered by Azure Communication Services
  29. Conversational AI applications with Azure Communication Services and the Azure OpenAI Realtime API
  30. February 2025 Feature Updates
  31. Reliable, scalable, future-ready: AudioCodes extends the value of Teams for customer experiences with Azure Communication Services and Voca CIC
  32. Azure Communication Services technical documentation table of contents update
  33. January 2025 Feature Updates
  34. New tools make it easier to build with Azure Communication Services

2024 35

  1. AI-Powered Chat with Azure Communication Services and Azure OpenAI
  2. December 2024 Feature Updates
  3. Purple CTO Shares His Azure Communication Services Experience for a Secure Contact Center
  4. Build your own real-time voice agent - Announcing preview of bidirectional audio streaming APIs
  5. Ignite 2024: Bidirectional real-time audio streaming with Azure Communication Services
  6. Guest Post: Send emails with PowerShell and managed identity using Azure Communication Services
  7. Pre-send email analysis: Detecting sensitive data and inappropriate content using Azure AI
  8. Send an email in Python using Azure Communication Services
  9. Azure Communication Services Ideas Board: Share your feedback with the product team
  10. Part 2 - Multichannel notification system using Azure Communication Services and Azure Functions
  11. Part 1 - Multichannel Notification System with Azure Communication Services and Azure Functions
  12. Building a WhatsApp AI bot for customer support
  13. Azure Communication Services September 2024 Feature Updates
  14. Azure Communication Services at the DEVIntersection Conference
  15. Azure Communication Services August 2024 Feature Updates
  16. Anywhere365 integrates Azure Communication Services into their Dialogue Cloud Platform
  17. Send emails via SMTP relay with Azure Communication Services
  18. Azure Communication Services June 2024 Feature Updates
  19. MS Build Recap and Upcoming Events
  20. Build 2024: Effective & intelligent communication for apps interacting with Teams and WhatsApp
  21. Azure Communication Services at Microsoft Build 2024
  22. Azure Communication Services May 2024 Feature Updates
  23. Azure Communication Services at the European Cloud and Collaboration Summits
  24. Azure Communication Services April 2024 Feature Updates
  25. NTT DATA and Microsoft pair up to modernize customer communications with generative AI
  26. Help customers reach your organization with click-to-call for Microsoft Teams Phone
  27. How to Use Artificial Intelligence with Azure Communication Services
  28. Azure Communication Services March 2024 Feature Updates
  29. WhatsApp Business Platform now available for applications built on Azure
  30. Azure Communications Services and Azure Open AI Reimagine Customer Support and Business Insights
  31. Azure Communication Services February 2024 Feature Updates
  32. Transitioning Smoothly from Twilio Programmable Video to Azure Communication Services
  33. Tech Mahindra and Microsoft enhance patient experiences with intelligent communication capabilities
  34. Tell Us What You Think!
  35. Azure Communication Services January 2024 Feature Updates

2023 38

  1. Wipro and Microsoft combine forces to transform B2C communications in the enterprise
  2. Azure Communication Services December 2023 Feature Updates
  3. Azure Communication Services at DEVintersection & Microsoft Azure + AI Conference
  4. Ignite 2023: Creating value with intelligent application solutions for B2C communications
  5. HCLTech and Microsoft drive intelligent B2C communications for the enterprise
  6. Advanced Messaging enables WhatsApp
  7. Azure Communication Services October 2023 Feature Updates
  8. Accelerate customer outcomes with Azure AI Services and Azure Communication Services
  9. Azure Communication Services September 2023 Feature Updates
  10. Capgemini and Microsoft are transforming customer experiences with intelligent communications
  11. Azure Communication Services August 2023 Feature Updates
  12. Azure Communication Services July 2023 Feature Updates
  13. Azure Communication Services Virtual Rooms is now Generally Available
  14. Azure Communication Services June 2023 Feature Updates
  15. Azure Communication Services in Healthcare Update – HIMSS & BUILD 2023
  16. Add first-class calling capabilities to your Windows applications.
  17. Generate and send SMS and Email using Azure OpenAI Services and Azure Communication Services
  18. Azure Communications Services at Microsoft Build
  19. Build 2023: Transforming customer experiences with automated, AI-assisted communication
  20. Connect with Azure Communication Services at Microsoft Build 2023
  21. Azure Communication Services May 2023 Feature Updates
  22. Join Azure Communication Services at Microsoft 365 Conference in Las Vegas, Nevada
  23. Let’s talk about the impact of virtual care at HIMSS23 in Chicago
  24. Simpler, Faster Azure Communication Services Email Now Generally Available
  25. Azure Communication Services April 2023 Feature Updates
  26. Get insights from customer interactions with Azure Communication Services and Azure OpenAI Service
  27. Build communication apps for Microsoft Teams users with Azure Communication Services UI Library
  28. Azure Communication Services March 2023 Feature Updates
  29. Improve the call experience for your customers
  30. Azure Communication Services and Microsoft Teams Ask Me Anything
  31. Introducing Azure Communication Services UI Library to Xamarin & .NET MAUI
  32. Build a low code conversational SMS bot with Azure Communication Services and Azure OpenAI
  33. Build a conversational SMS bot with Azure Communication Services and Azure OpenAI
  34. Azure Communication Services February 2023 Feature Updates
  35. Part 2 - Build a meetings app with Azure Communication Services, Microsoft Graph and Microsoft Teams
  36. Azure Communication Services Calling Features Update
  37. TCS and Microsoft bring you the value of human connection
  38. Part 1 - Build a meetings app with Azure Communication Services, Microsoft Graph and Microsoft Teams

2022 15

  1. Azure Communication Services December 2022 Feature Updates
  2. Azure Communication Services November 2022 Feature Updates
  3. Introducing Azure Communication Services UI Library to React-Native
  4. Build communication experiences with better control and structure
  5. Ignite 2022: Developer capabilities and tools to drive better, more automated customer experiences
  6. Azure Communication Services support for Teams users now Generally Available
  7. Enable File Sharing with the Azure Communication Services UI Library and Azure Blob Storage
  8. Public Preview - Raw Media Access for Voice & Video Calling
  9. Azure Communication Services UI Library Now Available for iOS and Android
  10. Microsoft Build 2022: Azure Communication Services updates to build faster and reach further
  11. UI Library updates for simpler meetings, accessibility, pinch-to-zoom and more
  12. UI Library Design Kit
  13. Checklist for advanced calling experiences in web browsers
  14. Azure Communication Services TLS Certificate Changes
  15. Build a trusted authentication service for Azure Communication Services using Azure Active Directory

2021 7

  1. UI Library - Mobile Support and Web GA
  2. Ignite 2021: New releases for Azure Communication Services designed to enhance customer experiences
  3. Add Calling Communications to your Application with Two Lines of Code
  4. Prototyping sentiment analysis of SMS with Logic Apps
  5. Introducing Azure Communication Services Call Diagnostics feature for web applications!
  6. Microsoft Build 2021: What’s new with Azure Communication Services?
  7. Azure Communication Services libraries now GA