The Curious Engineer

All blogs / Software / engineering practice

Customer Intelligence Platform

uservoice.com

Turn customer feedback into revenue decisions. UserVoice unifies signals and ranks what drives retention and growth so leaders act on board ready evidence.

Software / engineering practice

’15’16’17’18’19’20’21’22’23’24’25’26
Posts
284 from 9 Mar 2015 to 12 Oct 2026
Posting
weekly (28 in the last year)
Kind
company blog

2026 27

  1. October 12, 202645 Voice of the Customer Questions to Ask45 proven voice of the customer questions across every stage of the customer journey — with guidance on what to ask, when to ask it, and how to act on what you hear.
  2. September 21, 2026Voice of the Customer Template (Free)Get a free voice of the customer template, see real VoC examples, and learn how to turn raw customer feedback into revenue-weighted product decisions.
  3. September 14, 2026How to Build a Voice of the Customer ProgramLearn how to build a voice of the customer program that turns scattered signals into revenue-weighted priorities. A practical guide for B2B SaaS product teams.
  4. September 7, 2026Customer Feedback Surveys That Get AnswersLearn how to design and run a customer feedback survey that drives real responses and actionable insights. Step-by-step guide for B2B SaaS teams.
  5. August 31, 2026Aha! Alternatives: 8 Tools Compared in 2026Comparing the best Aha! alternatives in 2026? Here are 8 tools evaluated on roadmapping, feedback, and revenue signal — with honest pros and cons.
  6. August 28, 2026How to Build a Customer Feedback SystemLearn how to build a customer feedback system in 7 steps — from choosing collection channels to closing the loop. A practical guide for B2B SaaS product teams.
  7. August 26, 2026Pendo Alternatives: 9 Tools Compared in 2026Evaluating Pendo alternatives in 2026? Compare 9 competitors on feedback, analytics, and revenue-weighted insights to find the right fit for your B2B SaaS team.
  8. August 21, 2026Enterprise Feedback Management ExplainedEnterprise feedback management explained: what it is, how it works, and how to build a system that turns customer signals into revenue-weighted product decisions.
  9. August 19, 2026Productboard Alternatives: 8 Tools Compared in 2026Evaluating productboard alternatives? Compare 8 tools on feedback collection, prioritization, and revenue weighting — with honest pros, cons, and a decision framework.
  10. August 17, 2026In App Feedback Tools: How to Collect and Act on User SignalsLearn how to choose and use in app feedback tools to collect user feedback in SaaS products — and turn those signals into roadmap decisions tied to revenue.
  11. August 14, 2026Net Revenue Retention: Formula & BenchmarksLearn the net revenue retention formula, what good NRR benchmarks look like, and how to use customer intelligence to improve it. A practical guide for B2B SaaS leaders.
  12. August 12, 2026Customer Feedback Management: A B2B PlaybookLearn how to build a customer feedback management process that ties directly to revenue. A practical B2B guide from the team at Uservoice.
  13. August 10, 2026How to Prioritize Feature Requests When Everyone Has an OpinionLearn how to prioritize feature requests using revenue-weighted data, not loudest voices. A practical step-by-step guide for product teams at B2B SaaS companies.
  14. August 7, 2026Canny Alternatives: 8 Tools Compared (2026)Comparing the 8 best Canny alternatives in 2026 — honest pros, cons, and use cases to help product and revenue teams pick the right feedback tool.
  15. August 5, 2026Churn Prediction: Signals 6-12 Months EarlyChurn prediction models built on support tickets and usage data miss the real signal. Learn why product feedback is the earliest leading indicator of churn.
  16. August 3, 2026Why SaaS Companies Lose Customers: The Signal GapSaaS customer retention fails when CS and Product operate from different signal sets. Here's why the gap exists and how to close it before ARR walks out the door.
  17. July 31, 2026Customer Feedback Loop: How to Close ItA customer feedback loop collects, acts on, and communicates back to customers. Learn how to close it properly — with data, examples, and a practical framework.
  18. July 29, 2026Customer Insights Platforms Compared (2026)Compare the top customer insights platforms of 2026. See which tools fit B2B SaaS teams, with honest pros, cons, and a framework for choosing.
  19. July 27, 2026Customer Intelligence Platform: Buyer GuideWhat is a customer intelligence platform, how does it work, and how do you choose one? The definitive guide for B2B SaaS product and revenue leaders.
  20. July 24, 2026How to Analyze Customer Feedback With AILearn how to analyze customer feedback with AI in 6 concrete steps—from collecting signals to turning sentiment analysis into roadmap decisions that protect ARR.
  21. July 22, 202610 Best Voice of the Customer Tools (2026)The 10 best voice of the customer tools for B2B SaaS in 2026—reviewed, compared, and ranked so product and revenue leaders can pick the right one fast.
  22. July 21, 2026Build vs. Buy Customer Feedback Tools in 2026Build vs buy customer feedback tool: a 2026 guide covering cost, speed, AI impact, and when each path actually makes sense for B2B SaaS teams.
  23. July 20, 2026Voice of the Customer: The Complete GuideVoice of the customer (VoC) is a structured method for capturing what customers need and tying it to revenue. Learn how to build a VoC program that drives results.
  24. July 17, 2026What Is Customer Intelligence? A B2B GuideCustomer intelligence is the practice of turning scattered customer signals into revenue-weighted insight. Learn why it matters for B2B SaaS and how to build it.
  25. Customer Feedback Analysis: Methods & Examples
  26. 12 Best Customer Feedback Tools in 2026
  27. How to Build Better Products Using Customer Feedback

2025 4

  1. What's New at UserVoice | Product Updates
  2. Product Management Blog | UserVoice
  3. Improving your NPS through (effective) feedback programs
  4. How AI Is Changing Product Decision Making

2024 2

  1. AI in Product Management: Customer-Centric Strategies
  2. How to Use Customer Feedback in Roadmap Decisions

2023 10

  1. Product Feedback Best Practices by Company Stage
  2. How to Write User Stories: Guide + Examples
  3. How to Get Team Buy-In on your Customer Feedback Program
  4. How to Launch a New Feature: A Practical Guide
  5. Product Feedback: The Complete Guide and Framework
  6. Custom Idea Fields & Advanced Filtering | UserVoice
  7. 8 Steps to a Customer Centric Product Strategy
  8. How to Launch UserVoice with Your Customers
  9. UserVoice 2022 Product Year in Review
  10. Customer Centered New Product Development

2022 19

  1. How to Capture In App Customer Feedback
  2. 7 SaaS Pricing Models for 2023
  3. How to Use Customer Data for a Better CX
  4. How to Build Customer Advocacy with Feedback
  5. A Complete Guide to Customer Feedback
  6. How Marketing Supports Product Led Growth
  7. How to Drive Cross Functional Product Alignment
  8. How Product and Sales Can Work Together Effectively
  9. Customer Retention Rate: How to Calculate and Improve It
  10. How to Find Beta Testers and Run a Beta
  11. Introducing UserVoice's New Functionality, Email Outreach
  12. 4 Customer Experience Metrics to Track
  13. How to Collect Feedback from Your Colleagues
  14. How We Find the Right People for Product Validation
  15. Find Product-Market Fit Before Launch
  16. Cross-Functional Collaboration for Product Teams
  17. The 3 Stages of Product Validation
  18. Our Ideation Process Led Us to Create Product Validation
  19. Why the Design Sprint Falls Short and How to Fix It

2021 7

  1. Product Validation: How to Build the Right Product
  2. Managing feature requests: A comprehensive guide
  3. ​​3 Tips for Improving Feature Request Responses
  4. How to Get More User Feedback for Your SaaS
  5. Break down the product and engineering wall
  6. Backlog keeping you up at night? Throw it away.
  7. How we Doubled our Product Releases by Adopting Shape Up

2020 5

  1. Feedback Management Tools for your Front-Line
  2. Is your customer feedback program performing?
  3. Feedback Insights Dashboard | UserVoice
  4. Customer Empathy: What It Is and How to Build It
  5. How to Communicate Product Changes to Customers

2019 4

  1. How to Start a Customer Advisory Board
  2. 5 Tips for Successful Customer Feedback Surveys
  3. Customer Feedback Best Practices for B2B SaaS
  4. How to Close the Customer Feedback Loop

2018 5

  1. How to Spot the Gaps You Inherited
  2. Build Relationships with Teams Leaders
  3. How to Get Roadmap Buy-in: Tell a Good Story
  4. How to Ace Competitive Analysis
  5. Why Product Managers Should Learn to Love Deadlines

2017 7

  1. 4 Data Pitfalls Product Managers Need to Watch Out For
  2. 3 Ways Product Managers Can Keep Bullies at Bay
  3. How New Product Leaders Should Handle Legacy Tech
  4. Metrics that Matter: Taking action on data
  5. Why Every Product Manager Must Learn to Love Data
  6. Data Privacy Framework | UserVoice
  7. Level Up Your Data: Account Views & Advanced Data Export

2016 27

  1. Infographic: Customer Powered Product Decisions
  2. How to Be Customer-Centric at Scale
  3. 7 Customer Feedback Nightmares Product Managers Can Avoid
  4. 7 Ways Product Managers Can Counter Experience Bias
  5. Getting More Engineering Resources as a Product Manager
  6. PM 30-60-90 Day Plan | UserVoice
  7. How and When to Delegate Product Management Responsibilities
  8. 5 Ways to Gather Feedback from Internal Stakeholders
  9. Lean Enterprise Product Development
  10. How to Run an Interactive Product Roadmap Meeting
  11. How I Get Buy-In on My Product Roadmap
  12. How to Build Product Features Customers Actually Use
  13. How to Align Your Product Roadmap with Company Goals
  14. Balancing Innovation and Technical Debt
  15. How to Communicate Your Product Roadmap
  16. Is the Product Requirements Document Dead?
  17. How to Work Effectively with UX Designers
  18. How to Define a Product Vision Statement
  19. Jeff Lash on Customer Feedback and What "VoC" Means
  20. Customer Advisory Board Best Practices
  21. New Metrics Help You Gain Deeper Insights
  22. 3 Company Blow-Ups that Could Have Been Prevented
  23. How to get from Firehose of Ideas to a Strategic Product Roadmap
  24. How to Tame Your Product Backlog
  25. New Features Let You Manage Features at Scale
  26. 9 Customer Feedback Strategies for SaaS Growth
  27. Balancing Internal Feature Requests and Customer Feedback

2015 22

  1. How to Use Heatmaps to Improve UX
  2. Agile Product Development: Pros, Cons, and When to Use It
  3. How Product Roadmaps are Built: 2015 Survey
  4. How to Hire a Junior Product Manager
  5. 4 Easy Ways to Collect Customer Feedback
  6. How to Share Customer Feedback with the Team
  7. Dependency Mapping: Why to Start Early
  8. Why You Should Ignore Customer Feedback Sometimes
  9. How Google Sets OKRs and How You Can Too
  10. How to Manage the HiPPO Highest Paid Person's Opinion
  11. How to Measure Product Launch Success
  12. Data Driven Decision Making for Product Teams
  13. What Product Managers Can Learn From Hackathons
  14. 7 Ways to Make Informed Product Decisions
  15. How to Document Core Product Principles and Best Practices
  16. Data Driven Product Decisions Have Never Been Easier
  17. Usability Testing Methods: 10 Easy Ways to Test UX (2026)
  18. 5 User Feedback Opportunities You're Missing
  19. Engagement Strategies Helping Etsy
  20. 8 Ways to Increase Feature Usage and Adoption
  21. How Play and Playfulness Can Lead to Better Products
  22. FullStory Integration | UserVoice

Undated 145

  1. UserVoice Pricing - Plans That Scale With Feedback Volume
  2. Integrations | Salesforce, Jira, Slack | UserVoice
  3. Book a UserVoice Demo - Customer Intelligence Platform
  4. Product Overview - Customer Feedback & Intelligence | UserVoice
  5. What Is Customer Intelligence? Platform Explained | UserVoice
  6. Enterprise Security & Compliance - SOC 2 & GDPR | UserVoice
  7. GDPR-Compliant Customer Feedback Software | UserVoice
  8. WCAG-Compliant (Accessible) Feedback Software | UserVoice
  9. UserVoice vs Aha | Customer Intelligence Compared
  10. UserVoice vs Productboard | Compare Customer Intelligence
  11. Prioritize Customer Feedback by Revenue | UserVoice
  12. Close the Loop and Build Customer Trust | UserVoice
  13. Align Your Team on What Drives Revenue | UserVoice
  14. Terms of Service | UserVoice
  15. End User TOS | UserVoice
  16. Governmental Addendum | UserVoice
  17. Best Canny Alternative for Customer Intelligence 2026
  18. Customer Feedback Software | UserVoice
  19. UserVoice vs Featurebase | Compare Feedback Platforms
  20. Customer Feedback Portal | UserVoice
  21. Product Feedback Software | UserVoice
  22. Enterprise Feedback Management | UserVoice
  23. Feature Request Management Software | UserVoice
  24. Idea Management Software | UserVoice
  25. Voice of the Customer Software | UserVoice
  26. AI Customer Feedback Analysis | UserVoice
  27. UserVoice vs Frill | Compare Feedback Platforms
  28. UserVoice vs Pendo | Feedback vs Product Analytics
  29. UserVoice vs Savio | Compare Feedback Platforms
  30. UserVoice Alternatives Compared | UserVoice
  31. Capture Feedback | UserVoice
  32. Analyze and Understand Feedback | UserVoice
  33. Take Action and Close the Loop | UserVoice
  34. UserVoice vs Enterpret | Compare Feedback Platforms
  35. UserVoice vs Unwrap.ai | Compare Feedback Platforms
  36. Non product executive
  37. Non technical product management skills
  38. Omni channel customer feedback
  39. Onboarding customer relationships
  40. Onboarding junior product managers
  41. Open ended questions
  42. Organizational alignment roadmap
  43. Overcoming your companys fear of failing
  44. Paul jackson best practices
  45. Personal branding for product managers
  46. Pmf framework
  47. Pmf over time
  48. Pre mortem analysis
  49. Prioritize customer needs
  50. Prioritize product roadmap
  51. Product design principles
  52. Product development and support
  53. Product development metrics
  54. Product development process constitution
  55. Product discovery
  56. Product discovery mistakes
  57. Product driven growth pinterest
  58. Product engagement strategies
  59. Product experts weigh in
  60. Product go to market strategy
  61. Product insight customer facing teams
  62. Product launch retrospective
  63. Product leader traits
  64. Product management and monetization
  65. Product management books for user experience
  66. Product management by committee
  67. Product management career ladder
  68. Product management resolutions
  69. Product management roles
  70. Product management vs project management
  71. Product manager credibility
  72. Product objectives key results overview
  73. Product podcasts
  74. Product requirements document
  75. Product roadmap guide
  76. Product roadmap strategy vision
  77. Qualitative data analysis
  78. Removing features
  79. Retrospective meeting how to
  80. Revenue weighted customer feedback strategy
  81. Saas churn rate
  82. Saas sales how to find out what motivates users to buy
  83. Sarah doody on micro feedback
  84. Scalable user research methods
  85. Scaling your product management team
  86. Scaling your product team
  87. Security and product management
  88. Shared understanding of customer needs
  89. Short term long term product planning
  90. Slaying the churn monster keep your customers engaged and happy through effective product management
  91. Stop building more features
  92. Streamline product development process
  93. Successful product managers
  94. Survey best practices
  95. Survey tips
  96. Technical skills for product managers
  97. Terms of service update
  98. The case for the cpto unified product and technology leadership
  99. The compound benefits of continuous learning in product management
  100. The key to building better products
  101. The one question you need to answer
  102. The pms guide
  103. The recipe for a balanced feedback diet
  104. The top 8 podcasts for product managers
  105. The top product management prioritization frameworks to boost your products success
  106. Tools were using in 2023
  107. Top 5 reasons your jira backlog fails you
  108. Trends for 2023
  109. Trust product management
  110. Unexpected product feedback
  111. Usability testing best practices
  112. User feedback questions
  113. User onboarding product insight
  114. User research mistakes
  115. User research vs market research
  116. Uservoice customer series
  117. Uservoice gainsight integration
  118. Uservoice microsoft teams integration
  119. Uservoice salesforce account insights
  120. Validate product decisions
  121. Validate product idea feature
  122. Validating our own products
  123. Validation testing process
  124. Value hypothesis guide
  125. Voice of customer strategy
  126. Voice of the customer enhancing saas products through actionable feedback
  127. What is a feature request
  128. When to kill a feature
  129. Why products fail
  130. Why strong customer relationships are the foundation of better product roadmaps
  131. Winloss analysis for product managers part 1
  132. Winloss analysis for product managers part 2
  133. Words of pm wisdom
  134. Work effectively engineers
  135. Work effectively with marketing
  136. You are not the customer even when you are
  137. Customer feedback
  138. Customer intelligence
  139. Prioritization and roadmaps
  140. Product strategy
  141. Product teams
  142. Product updates
  143. Research and validation
  144. Tools and comparisons
  145. Voice of the customer