2010–2014
482 posts
2014 180
December 2014
- A Surprising Source of Traffic for Breakout Content Marketing
- How Customer Success Meaningfully Reduces Cost of Customer Acquisition
- Why the Time to $1B in Valuation for Startups is Decreasing
- The Importance of Segmentation for Your SaaS Startup
- The Concur Acquisition in Context: A SaaS MegaExit
- The Importance of Mindfulness When Managing a Startup
- Benchmarking Box's Updated S-1 - How 7 Key SaaS Metrics Stack Up
- The Acquisition Environment for Startups in 2015
- The Technology Sectors that Create the Most Value
- When Will the Tech Bull Market End?
- The 2014 Class of SaaS IPOs
- Brutal Intellectual Honesty
- Nailing Your Startup's Value Proposition
November 2014
- The Fundamental Unit of SaaS Growth
- How Much Should Your Startup Spend on Customer Account Expansion?
- Why 2015 Will be a Great Year for Startups
- How Important are Professional Services to Your Startup?
- Why Negative Churn is Such a Powerful Growth Mechanism
- Benchmarking New Relic's S-1 - How 7 Key SaaS Metrics Stack Up
- A Unique Chronicle Of A Billion Dollar Company
- Why Your SaaS Startup Needs a VP of Customer Success Sooner Than You Might Think
- The Most Effective Questions to Use When Interviewing Candidates
- Why It's a Great Time to Raise a Seed Round
- The 7 Factors to Consider When Pricing Your Startup's Product
- Why Series A Startup Founder CEO Equity Stakes Have Grown 40% in Five Years
- The Meteoric Acceleration in Series A Valuations
October 2014
- The Stability of the Current Tech Market
- One of the Best Business Opportunities in the Next Decade
- Four Important Data Points on Measuring Your Startup's Customer Happiness
- The Impact of Investor Geography on Your Seed, Series A and B Check Size
- Using Statements of Work to Accelerate Sales Cycle and Align Sales, Customer Success and Marketing
- The Obscure Economic Idea Behind SaaS Pricing Challenges
- The 9 Marketing Disciplines of Great SaaS Companies
- Why Revenue Isn't the Most Important Financial Metric for Startups
- The Fastest User Interface
- Benchmarking SaaS Startup Efficiency with Revenue per Employee Metrics
- The Four Key Trends of the Startup Acquisition Market
- Benchmarking WorkDay's S-1 - How 7 Key SaaS Metrics Stack Up
- The Key Financing Attributes of Startups in the Billion Dollar Club
- Why Personas Are Critical Product Development and Go To Market Tools for Startups
- The Unexpected and Uneven Evolution of the Startup Fundraising Market
- Second Seed Rounds: How They Impact a Startup's Ability to Raise a Series A
- Come Work on the Redpoint Software Team!
- The Valuable Startup Equity That's Not Captured in Your Cap Table
September 2014
- Benchmarking MobileIron's S-1 - How 7 Key SaaS Metrics Stack Up
- How Much Cash Should Your Startup Burn?
- Startup Best Practices 9 - Structuring One on Ones to Maximize Your Team's Success
- The Three Frameworks You Need to Create Powerful Presentations and Tell Compelling Stories
- Benchmarking Tableau's S-1 - How 7 Key SaaS Metrics Stack Up
- What You’re Making Is In A Perpetual State Of Almost Right Up Until The End
- Startup Best Practices 8 -Getting the Most from Your Team By Preventing Burnout
- Benchmarking Veeva's S-1 - How 7 Key SaaS Metrics Stack Up
- The Innovations Free Compute and Storage Unleash
- A Collection of Uncommon Points of View on Startups
- The Optimal Price to Maximize Sales Efficiency for a SaaS Startup
- Benchmarking Zendesk's S-1 - How 7 Key SaaS Metrics Stack Up
August 2014
- The Best Way to Benchmark a SaaS Startup
- Benchmarking Hubspot's S-1 - How 7 Key SaaS Metrics Stack Up
- The Impact of a Startup's Location on its Acquisition Potential
- Not A Conventional Company
- The Four Kinds of Social Capital that Matter When Building Products
- Benchmarking Consumer and SaaS Companies' Path to IPO
- The Three Most Important Trends in the Seed Fund Raising Market
- Are Tech IPOs Dying?
- The Most Important Investment a Startup Can Make
- Why Customer Success? Why Now?
- 4 Major Competitive Trends in Mobile App Stores
- The B Corporation - A Novel Structure for Mission Driven Startups
- The Challenge Facing Mobile-First SaaS Companies
- What the Public Markets Trends Say About the Fundraising and M&A Environment Startups
- The Secret Ingredient to the Best Startup Fundraising Pitches
July 2014
- Building a Performant Customer Success Organization
- How to Retain Your Startup's Best Employees
- What Q2 Tech Earnings Reports Say About the State of the Technology Market
- The Best Advice I've Ever Received
- How Much is Your Business Worth?
- The Coming Wave of Venture Capital and What It Means for Your Startup
- Lessons from Interviews of Pre-Eminent VCs in 2000
- Data is Useless Unless You Can Act on It
- How to Maximize Your Organic Twitter Content Marketing Efforts
- One of the Greatest Opportunities to Learn
- Trends in the Startup Acquisition Market
- How Vibrant is the Hardware Startup World?
- An Exceptional Story with Exceptional Data
- The Importance of Hometown Investors for Startups
June 2014
- The Marketing Math Behind Scaling a SaaS Salesforce
- The Insularity of Silicon Valley
- Why Smart Watches Could be a Huge Trend in Mobile
- The Five Forces Shaping the Fundraising Market
- The Hottest Startup Sectors
- The Disruption Debate is Focused on the Wrong Ideas
- The 3 Minute Technique for Brainstorming Your Startup's Product Roadmap
- The Great Unbundling of Email
- How Much Should Your Startup Spend to Grow?
- The Optimal Seed Round Construction to Maximize Series A Success
- The Impact of VCs in Seed Rounds in Seven Charts
- The Riskiest Investment a Startup Can Make
- The Hidden Costs of the Switching Products in the Consumer Web
- Salesforce's Marketing Secret - The Fourth Marketing P
May 2014
- The Common Characteristics of Successful Freemium Companies
- The Impact of Varying Sales Hiring Strategies on SaaS Startups
- The Common Language of Great Teams
- The Five Letters that Will Change the Data World: BYOBI
- Confessions of a Perpetual Freeloader: When to Jettison the Freemium Tier
- A Surprisingly Powerful Mechanism for Growing a SaaS Startup
- What's Wrong with the Internet of Things
- How the Fund Raising Market Will Evolve in 2014
- The Workplace of the Future
- The 4 Challenges Facing Customer Success Teams in SaaS Startups
- Ruthlessness and Grit in Startups
- Startup Best Practices 7 - How to Use Andy Grove's Stagger Chart to Build Predictability
- The Worst Time of Year to Raise A Seed Round
- 9 Books Every Entrepreneur Should Read
- The Current State of the Consumer Internet Market
- A Framework for Maximizing Startup Marketing Effectiveness
- Surprising Trends in Startup Founder Equity Stakes
- What's Happening to the SaaS Market?
April 2014
- The Surprising Compensation Trends of Startup Executives
- Quantifying the Cost of a Bad Hire
- Quantifying a SaaS Startup's Revenue at Risk
- How to Determine Which Price is Best for Your SaaS Startup's Product
- The Challenges SaaS Businesses Face Communicating their Financial Health
- The Power of a Coach
- The Investment Patterns of SaaS Companies in Sales and Engineering Over Time
- The Correction in SaaS Company Valuations
- The Great Keyboard Layout Debate
- Do Startups Require Less Capital to Succeed than 10 Years Ago?
- The Financing Trends of Billion Dollar SaaS Companies
- Subscriber Cannibalization and Other Mysteries in Content Marketing
March 2014
- My Surreal UberX Experience
- Reflections on YCombinator Demo Day: How the Seed Market Has Changed
- Benchmarking Box's S-1 - How 7 Key SaaS Metrics Stack Up
- Startup Best Practices 6 - Avoiding the Bike Rack Effect
- The Hardest Round to Raise for Startups
- The Machinery of Blogging
- Are VC Mega-Rounds the New Normal?
- How Fast Must a SaaS Startup Grow to Raise a Series A?
- SaaS Startup Balance Sheets: How Much Cash & How Much Debt to Raise
- How Quickly Does a SaaS Startup Have to Grow to Go Public?
- Why There's Never Been a Better Time to Found a SaaS Startup
- The New Market Places
- A Moore's Law for Data
- Great SaaS Companies Focus on Behavior Change
- Do More Competitors in a Sector Decrease Fundraising Success?
February 2014
- The Four Key Steps in Startup Fund Raising Processes
- The Things You Do Often Create the Things You Believe
- Which Acquirer Pays the Most for Startups?
- Why the WhatsApp Acquisition Changes Everything
- What to Look for When Hiring a Head of Marketing for Your Startup
- The Impact of a Startup's Location on Its Ability to Raise Capital
- How to Combat Inaccurate Data and Faulty Statistics When Making Decisions
- Why Startups Face Increasing Competition in Raising Series As and Bs
- How Your Startup's Sector Affects Your Ability to Raise a Series A
- Using Data to Pick the Optimal Name for Your Startup
- The Minimum Size Seed Round to Maximize Series A Follow On Investment
- Do Larger Seed Rounds Lead to Bigger Series As?
- The Optimal Average Customer Value for SaaS Startups
January 2014
- Military Strategy Applied to Startups
- The Technology that's Taking Data Science by Storm
- The Three Key Forces Shaping SaaS in 2014
- The Maximum Viable Churn Rate for a Startup
- The Best Times of Year to Raise Capital for Your Startup
- The Go-To-Market Challenges of B2D Companies
- How One Startup's Engineering Team Cut their Engineering Release Times in Half
- Using Data to Demystify Data Science
- What the Nest Acquisition Means for the Internet of Things
- Three Important Trends in the Startup Exit Market
- The Average Value of a Tech Company is Decreasing
- Why Everything I Thought I Knew About Churn Is Wrong
- The Two Key Skill Sets Startups Must Develop To Grow
- Why Quotas Aren't the Most Important Number for Startup Sales Teams
- The Importance of Seasonality in SaaS Startups
- My Thoughts on CES - The Six Trends on the Show Floor
- The Three Doors to SaaS Success
- How Healthy is the Public Technology Market?
- Should Your Startup Adopt a New Management Style?
- Startup Best Practices 5 - Effectiveness, not Productivity
- A Startup’s Step-by-Step Guide to Working with Recruiters
- Frequently Asked Questions
- The consumer forces shaping enterprise innovation
2013 214
December 2013
- Startup Best Practices 4 - Managing Monkeys
- Revenue per Employee Benchmarks of Billion Dollar Companies
- The 10 Most Important Metrics in a Startup's Financial Statements
- A 47 Year Old Prediction Comes True
- Using Price & Demand Curves to Inform Startup Product Roadmaps
- How Much Does It Cost to Take Your Startup Public?
- The Typical Billion Dollar Startup Acquisition
- The 10 Most Important Metrics in a Startup’s Financial Statements
- What Bitcoin and Internet of Things Startups Have in Common
- How to Hire a Head of Customer Success for Your Startup
- How to Grow Huge: Proprietary Distribution Channels
- Startup Best Practices 3 - How to Structure a Sales and Marketing Team
- The Tablet-First Retail Startup
November 2013
- The Most Effective Way of Visualizing Funnels
- The Next Big Opportunity in Mobile Advertising
- Startup Best Practices 2 - Startup Team Sizes
- The Language of the Web
- How Much Cash Does Your Startup Need To Go Public?
- This Message Will Self-Destruct in 48 Seconds
- Startup Best Practices 1 - Situational Management
- The Missing Startup Design Pattern
- The Secrets Behind Content Sharing Widgets
- Why the Petal Diagram Isn't the Best Competition Diagram for Startup's Pitch
- The Ratio of Engineers to Sales People in Billion Dollar SaaS Startups
- How I Built a Performant and Measurable Content Marketing Engine
- The First Form of Communication that Changes Depending on Who is Using It
- The Future of Journalism in the Touch Era
- The Single Biggest Determinant of Startup Valuations at IPO
- How Mobile is Disrupting Even the Most Successful Internet Products
- The Most Important Feature In KitKat No One is Talking About
October 2013
- The Three Churn Mitigation Strategies of SaaS Startups
- Quick and Dirty Product/Market Fit Validation: Can You Hit Your Quota?
- Dream Teams: The Characteristics Of Billion-Dollar Startup Founders
- The Unexpected Compensation Trends of Post-Series A Startup Founder/CEOs
- The Internet Subscription Startup is Winning
- Anticipatory Commerce: the Evolution of Intent on the Web
- A Startup's Rosetta Stone - How to Succinctly Communicate the Details of a Business
- The SaaS Valuation Bubble
- What a Dog and a Monkey Taught Me About Management at Google
- Silicon Valley's Library
- Using Gaming Product Hacks to Maximize Freemium SaaS Growth
- How Much Should Your Startup Spend on Managing Churn?
- The Two Characteristics of Seamless Mobile Payment Experiences
- The Optimal Blog Post Length to Maximize Viewership
- Why Customer Success Is An Essential Part of Every SaaS Startup
- Sales Efficiency Benchmarks for SaaS Startups
- The Simplest Brand Health Question For Your Startup
- How APIs Will Evolve
- Using Twitter Recirculation to Maximize Content Marketing Effectiveness
- Deserve is a Toxic Word
- Which of the Five Types of Data Science Does Your Startup Need?
- The 3 Competitive Defenses of Enduring SaaS Companies
September 2013
- The Single Best Content Marketing Channel for Your Startup
- What Your Startup’s MRR Figure Is Hiding
- The Developer Economy: Power to the Coders
- A Five Year Android User Switches To iOS
- Using The Friend Paradox to Maximize Your Effectiveness at Startup Networking Events
- Sexism, Statistics and Space s How Disruptive Startup Ideas Are Discovered
- Which Half of Your Startup’s Emails Are Wasted?
- How To Take Exceptional Notes and Be Productive with Paper
- Interpreting Cohort Data - The 3 Key Analyses for Measuring Your Startup’s Product Performance
- How Wordpress Used VideoConferencing and IRC to Change the World
- Google F1 and The Cascade of Innovation New Databases Create
- Crossing the People Management Chasm - A Necessity of Startup Growth
- Six Key Benchmarks for Your SaaS Startup
- The VC Firm of the Future
- The One Best Metric for Your Startup to Maximize
- The Best Content Marketing Campaign in the Last Year - Do VC Blogs Actually Lead to Investments?
- You’re Not Finished Selling Until You Change Your Customers Habits
- Not Sharing the Opportunity to Learn is a Cardinal Sin
- How Web Development Techniques Are Infiltrating Mobile Apps
August 2013
- Mobile Social Networks: The New Customer Acquisition Powerhouse
- The Part They Don’t Tell You About Startup Team Building
- The Series A Is Overloaded
- Analyzing Twitter Ad Performance for the Last 9 Months
- The Sales and Marketing Spend Strategies of Billion Dollar SaaS Companies
- Marketing’s Technical Liberation
- The Fundamental Challenge of Your Startup’s First Hire: Leading and Learning at the Same Time
- Choosing a Content Marketing Strategy for Your Startup
- Your Startup’s Three Horizons
- The Seed Investment Patterns of Billion Dollar Startups
- The Seed Investment Patterns of Billion Dollar Startups,w
- The Founder’s Null Hypothesis
- Announcing Redpoint’s $16M Series A Investment in Looker
- Cohort Analysis for Startups - Six Summary Reports to Understand Your Customer Base (With Code)
- Anticipatory Computing - The Next Big Thing Is Enabling Laziness
- Great Startup Product Design Is Telepathic
- The 3 Different Strategies of Venture Funds
July 2013
- Community Marketing: Starting A Movement For Your Product
- How CrowdFunding Embodies Amazon’s Product Management Process
- Maximizing the Value of Investor Referrals
- Why Support Software Is the Future of Work Email
- Framing Your Startup’s Sales Pitch: Focus on Value, Not on Cost
- Product Market Engagement: The Missing Step in Lean Startup Methodology
- Product Market Engagement: The Missing Step in Lean Startup Methodology
- Your Startup’s Office Is Missing a Room
- The Three Phases of Startup Sales
- The Five Characteristics of An Ideal SaaS Company
- Data, Data Everywhere, Not a Second to Think
- Why Starting a Company Is Completely Irrational
- Peak Smart Phone - What Happens to the App Economy When Smartphone Penetration Reaches 100%?
- The Compounding Returns of Content Marketing - The Data Behind Why Persistence Pays Off in Blogging
June 2013
- Throwing in the Towel on Google’s Go: What Programming Taught Me About Sales
- The Startup Sector That’s Quietly Booming
- The First Rails App I Built at Google
- How to Analyze Your Startup Like A VC in 15 Minutes Or Less
- Debunking the Myths of Social, Viral and Community
- Debunking the Myths of Social, Viral and Community
- It’s Time to Start Worrying About the Next Round for Your Startup
- A Formula For Innovation
- Piecing Together A Quilted Social Network: Does M&A Work for Social Nets?
- The Return of Venture Backed Hardware
- The Library in Building 42
- The Most Effective Price Discovery Question for Your Startup
- Why PRISM May Herald a New Golden Age for P2P
- The Bewildered User at the Center of the Legal Firestorm
- The Most Under-Appreciated Startup Team Member
- The Dawn of the Voice-to-Text Era
- Why You Should Be Measuring Time To Utility For Your Product
- The Data Behind Why Google’s Play Is So Much Harder For Startups To Crack Than the iOS App Store
May 2013
- Elon Musk’s Genius: Understanding the Cost of a Screw and the Value of a Photo
- Block and Tackle Product Marketing
- Startup Pricing - How to Manage Channel Conflict
- A Startup’s Guide to Maximizing Last Mover Advantage
- Antagonism is the Heart of the Consumerization of IT Movement
- Investing in the Consumer Web is Dead
- You Shouldn’t Start an Ad Tech Company, But If You Do…
- The Future of Human Data Interaction
- Coding and Cooking: The Connection between Jacques Pepin and Database Migrations
- Social Network Alchemy: The Five Ways of Turning Users Into Gold
- Your Startup’s API Could be Its Disruptor
- Redpoint is Hiring a Consumer Analyst
- How Will I Enable Greatness Today?
- The Greatest Challenge to Facebook, LinkedIn and Twitter is Unbundling
- Reverse Engineering Your Startup’s Success
- Three Counterintuitive Points about SMB SaaS
- Hiring Your Startup’s First Salesperson
- The Secret to Growth Hacking
- What Today’s Revolution in Publishing is Missing
April 2013
- The Antidote to Burnout is Progress
- Building Content Strategy by Segmenting and Analyzing Twitter Followers
- Design’s New Frontier: The IRL Era
- Out of My Depth
- The Twitter Game, Google’s Bin and Other Force Multipliers
- Activity Based Pricing - When Is It The Right Choice for Your Startup?
- The Android-First Social Network
- Mastering Feedback Loops in Startups
- The Defining Characteristics of Successful SMB SaaS Startups
- The Two Key Ingredients in Great Connected Consumer Products
- Founders, Equip Your Champions
- Here’s to the Grinders
- How To Price and Sell Your Startup’s Product
- Startup Judo - The Secret You Should Know Before Starting a Company
- A Startup’s Three Visions
- The Power of Team Work in Startups
- Anatomy of a Reference Check
- What I’ve Learned about Blogging in 3 Years
- Breaking Down a Typical VC/Startup Diligence Process
- Your Startup’s Top 3 Priorities
March 2013
- The 7 Questions A Startup Should Answer in their Fund Raising Pitch
- The 11 Risks VCs Evaluate
- How to Align Founder and VC Incentives - Why Fund Size Matters
- Your Startup’s 10 Most Important Metrics
- Why Freemium Negates The Leaky Bucket Myth
- Mobile Productivity for Normal People
- Why the File System Wars Will Trigger a Wave of Consumer M&A
- The Future Is Here, It’s Just Not Evenly Distributed
- Which Data Biases Challenge Your Startup?
- Measuring Dark Social Using Google Analytics
- A Startup’s Guide to Outsourcing
- Social Proof - The Most Formidable Force Driving Content
- Why Branding Is the Next Essential Startup Competency
- Machine Learning in Consumer Products
- Strikes and Gutters
- How To Measure the Success of a Blog
- Crafting a Pricing Plan to Maximize Freemium Growth
- Crawling - The Most Underrated Hack
- Searching for Eric Schmidt
February 2013
- A Letter to the Editor
- Boiling a Billion Frogs
- The Relationship Between Margins and Acquisition Prices
- Every Damn Day
- Matching Marketing Tactics to The Sales Funnel
- The Five Key Dynamics of the Seed Market in 2013
- What SaaS Businesses Can Learn from the News Industry
- How Competition Strengthens Startups
- Building A Money Machine
- Salesforce’s Disruptor Won’t Be A CRM Company
- There’s A 10x Hidden In That Tweet
- The Voice of the People is Data
- Why Humility is Essential for Every New Startup Hire
- Freemium Businesses Switch the Hunter and Farmer Sales Roles
- The Religious Debate About Data
- Valuations in the Series A and Series B Market are Booming
- How to Optimize Every Decision in Your Life and Accomplish Nothing
- The Most Important Principle of Start Up Fund Raising
January 2013
- The Power of Market Places
- What I Learned From a Two-Year Fund Raising Process
- The Cost of Bad Data is the Illusion of Knowledge
- The Failure Fetish Fallacy: Learning is at the Core of Startup Land
- Discovering, Honing and Exploiting Your Startup’s Strengths
- The biggest professional challenge of my career: communication
- How to nail your product market fit and sales pitch with a value proposition diagram
- Why To Do Lists Are Failing Us
- The product qualified lead (PQL)
- What my high school chemistry class taught me about startups
- How to succeed despite your every effort to fail
- The startup hardware M&A market will be vibrant in 2013
- A CEO’s epitaph
- Observations of the LinkedIn Influencer program
- The new marketers
- To Sell is Human
- We should be living in the future already
- Fundamentals of communication
2012 87
December 2012
- Year in review: Best of 2012
- Tablets: the third platform
- The myth of the generalist
- Changes in the rules of the [startup] game
- Email and meetings aren’t work
- End of the year startup checklist
- Great startup management teams are built with interlocking parts
- The software customers don’t see
- Performance marketing for startups with R
- It all starts as a hobby
- The one ideal characteristic of your startup’s first customers
- Willing to be misunderstood
- The dumbest guy in the room
- Education sales vs execution sales
- Startup playbook - Reverse-engineering Clay Christens’s market disruptions
November 2012
- Data on the “seedpocalypse”
- VC consumer investment trends by sector and stage
- The cognitive burden of unbundling
- VC investment trends in the consumer web
- A Startup’s Two Financial Plans - the Board Plan and the Stretch Plan
- Financial planning for startups
- Segmenting customer pipelines
- Great products are like ducks
- The stewards of vision and culture
- Incremental Innovation is Just As Powerful as Disruption
- Partnerships for startups - Key deal terms
- Distribution partnerships for startups
- Honest cultures in startups
- The trinity of product design
- The culture of data science
- The idea factory
- Mobile OS trends in five charts
- A great entrepreneur can come from anywhere
- The challenges facing startups serving K-12 education
October 2012
- Systems Thinking for Startups
- The future of search
- What to look for when hiring a data scientist
- You want to start a company. Now what?
- Gigabytes under management
- Demo to term sheet in 3 hours
- Great products turn motivation into capability
- No startup is an island - The three ecosystems startups should develop
- Culture is the biggest growth driver for social services
- Data science in freemium businesses
- The value of a patent to a startup
- Faking it + grit + inspiration = ?
- Learning from Amazon’s Startup Judo
- Four lessons for optimizing Twitter
- Entrepreneurship growth: perception vs reality
- Founders, teach your employees statistics
- My approach to building a hiring pipeline
- Sushi, passion, and entrepreneurship
September 2012
- A six-step framework to make strategic decisions
- Should founders join incubators?
- The startup love affair
- The Heyday of SaaS - quick observations from Dreamforce
- A startup’s transition from product development to growth
- Data isn’t a business model - it’s much more important
- The Secret to SMB SaaS Distribution
- Must startup founders be charismatic?
- Mechanizing business development with social media
- Choosing market segments on customer profitability
- Social network design and urban design
- Profitability and the IPO Market
- Using metrics to build communities
- How the NYTimes avoided disruption
- Building auction pressure in financings
August 2012
- Death by a thousand small features
- The tension between predictability and creativity
- Consumer investment fatigue
- Simplicity. Quality. Inspiration.
- Radio Ga Ga
- On negotiation
- How much is a social media click worth?
- The most important question a startup can ask
- The Freemium Game Plan
- Segmenting the SaaS Market for Sales
- All Great Managers are Alike
- The Path to Exponential Growth
July 2012
June 2012
- The 3 Kinds of Startup Metrics
- Facebook’s new feature: your top 7 friends
- Why did Apple’s unwillingness to compromise finally succeed?
- Stories, not sentences